Slack is a messaging app that lets you communicate with your team more efficiently. But recently many users have been facing an issue of the Slack Notifications not working.
We do know how frustrating it is as you may miss important messages from your team if Slack is not sending notifications on your Windows computer.
There can be many reasons that Slack notifications are not working for you. Your app notification settings may be incorrect. Or you have disabled the notification from the Slack App or your device. It could also be due to an internet issue or a cache problem.
So if you too are facing the Slack Notification Not Working. Do not worry as in this article we shall guide you on how to solve the Slack Notification Not Working Issue easily with some simple steps.
How to Fix Slack Notification Not Working Problem
Here are some possible methods that can be used to resolve the Slack Notification not working issue:
Restart Notification
Slack notifications might not seem to work because you may have disabled notifications. Check if you have disabled the notification and if yes then enable them.
On iPhone
- Go to Settings
- Tap on Notifications
- Scroll down and tap Slack.
- Enable Notification by swiping the button to the right.
On Android
- Go to Settings
- Tap on Notifications
- Click on App settings.
- Search for Slack in the app list
- Enable notification.
Disable Do Not Disturb Mode
You must disable the Do Not Disturb mode to continue receiving notifications from Slack.
On iPhone
- Swipe down
- Go to the Control Center
- Tap on settings
- Tap the icon to turn it off.
On Android
- Swipe down from the top
- Search for Do Not Disturb.
- If it’s turned on
- Toggle it to turn it off.
Clear The Slack App’s Cache
Another reason for Slack notifications not showing could be the app’s data cache. So clearing the cache will solve the issue.
On Android
- Go to Settings
- Tap on Apps.
- Search for Slack in the App List
- Tap Storage Usage
- Tap Clear Cache.
If you have an iOS device uninstall Slack, and then reinstall it from the App Store.
Slack App’s Built-In Notification Troubleshooter
Use Slack App’s Built-In Notification Troubleshooter to solve the issue.
- Open Slack on your phone.
- Select You in the bottom bar.
- Tap on Notifications
- Select Troubleshoot notifications.
- Let the app run tests.
- Check if the issue is resolved.
Uninstall and Reinstall Slack
If your Slack notifications are still not working then try to uninstall and reinstall the app. Doing so will clear small bugs and glitches.
But do keep your Slack username and password handy to log in to your account as soon as you install it.
On Android
- Tap and hold on the Slack App
- Select Uninstall
- The App will be uninstalled
- Launch the Google Play Store
- Find Slack, and tap Install.
On iPhone
- Tap and hold on Slack on your iPhone’s home screen.
- Tap on X in the app’s top-left corner.
- Select Delete
- Launch App Store
- Find Slack and tap on download
- Log in with your id and password and see if the issue has been solved.
Check Your Internet Connection
A weak internet connection could also be the reason for the issue. To check your internet connection, try opening a few web pages. If pages are not loading then, your internet connection is not working. Try contacting the service provider.
You can also restart the router to see if the issue is resolved. Try using Wi-Fi instead of mobile data or use mobile data instead of Wi-Fi and see if the issue has been solved.
One can even carry out a speed test to know if the service is slow. Contact your service provider to solve the Internet issue.
Check Slack Server Status
If the Slack server is down or under maintenance then you may face the issue of notifications not showing. Check the server status of Slack and if it is down then wait as the team resolves the issue in due time.
Contact Slack Support
If none of the above steps solves the issue then you must contact the customer support team for assistance. They can help you troubleshoot the issue. Leave a message at their help centre. They will soon revert back and solve the issue.
Hope the above steps were helpful in solving the Slack Notification Not Working Issue for you.