The ScottishPower App allows you to control your energy as it puts your home under your control. You can manage your gas or electricity account directly from your phone. However many users are facing the ScottishPower app not working issue.
Whether you’re at home or on the go, using the ScottishPower App makes managing your energy simple and easy. As of late, many users have been complaining about experiencing the ScottishPower app not working challenges while using the app.
If you are one of the people getting an error while using the app do not worry as here are some fixes to solve the problem for you.
ScottishPower App Not Working – Solutions
Here are some fixes that will solve the issue of the ScottishPower app not working for you.
Clear Cache
Outdated cache files hinder the apps from functioning correctly, to fix the ScottishPower app not working, clear the cache and data.
Android
- Go to your Settings.
- Tap on App Management.
- Locate the ScottishPower App from the list.
- Tap on the clear cache and clear data option.
- Click to confirm.
- The cache and data will be deleted.
iPhone
- Go to the Settings.
- Click on the General tab.
- Locate the ScottishPower app.
- Click on Offload the app.
- Reinstall the ScottishPower app.
Disable VPN
Sometimes, the VPN service used to protect yourself online could hinder some apps from functioning so disable it to fix the issue.
- Click on the Start button.
- Type network connections.
- View network connections.
- Right-click on VPN and Disable it.
- Check if it fixes the problem.
Reinstall ScottishPower app
Uninstalling and Reinstalling the app may also fix the issue.
Android
- Open Settings and click on Apps.
- Locate the ScottishPower app.
- Tap on Uninstall and confirm.
- Go to the Google Play Store.
- Locate the ScottishPower app and reinstall it.
iOS
- Locate the ScottishPower app icon.
- Press and hold the app icon.
- Tap on the “X” on the icon.
- Confirm Deletion.
- Open the App Store.
- Locate the ScottishPower app and reinstall it.
Update the ScottishPower app
Always keep your apps updated to avoid issues and errors.
Android
- Open the Play Store app.
- Locate the ScottishPower app.
- Tap on the ScottishPower app.
- If you see an update tap on update.
- The app will soon be updated.
iPhone
- Open the App Store on your device.
- Tap on the profile icon.
- Find the ScottishPower app.
- Tap the Update option.
- Re-launch the app.
Hope the above solutions have helped fix the ScottishPower app not working error.