How to Fix Samsung TV Error Code 202

Are you facing Samsung TV Error Code 202 on your Smart TV? If yes, do not worry, as this is a common issue, and many users are encountering the same error.

Samsung TV error code 202 usually occurs due to a network connection problem. It is related to your internet connection. This Samsung TV error usually occurs when the TV is unable to connect to the internet, even if it’s showing as connected to Wi-Fi.

Notably, Error code 202 prevents users from accessing their apps and favourite streaming services. The error also prevents users from accessing the Smart Hub.

If you are facing Samsung TV Error Code 202 and wish to resolve it, then this guide will be a huge help. Here we have shared some solutions that will help fix the error.

Without any further ado, let’s get started:

Table of Contents

Reasons For Samsung TV Error Code 202:

Here are some possible reasons that may cause the Samsung TV error 202:

Unstable network connectivity could be the reason behind the error.
The router could not connect to the device.
Outdated TV firmware can also cause connection issues..
Incorrect IP or DNS settings could also be the reason.
It is possible that your Internet Service Provider (ISP) could be blocking access.

Samsung TV Error Code 202 Solutions

Here are some simple steps to help fix Samsung TV Error Code 202:

Check Your Internet Connection

Check your internet connection if it is unstable or slow.
One can also check the internet speed through an online test.
Try using your other devices. If it connects, it means there is an issue with your TV connection.

Check the TV’s Network Connection

You can do so by checking the TV’s settings menu.
Ensure the TV is connected to your Wi-Fi network.

Restart Your Samsung TV & Router

Restart your Samsung TV and your Router to fix the issue.

Power cycle your modem/router and Samsung TV.
Unplug the modem/router for 2 to 5 minutes.
Switch off the Samsung TV by unplugging it from the power source.
Plug your router/modem in and restart them again.
Plug in your Samsung TV and restart it.
Check if it is connected to the WIfi.
One can also connect your Samsung TV with an Ethernet cable.

Change DNS on Samsung TV

Change the DNS of the TV to fix the issue.

Press the Home button on the Samsung TV’s remote.
Navigate to Settings.
Tap on Connections.
Select the Network option.
Click on Network Status, and finally select IP Settings.
Enter the 8.8.8.8 DNS or the 8.8.4.4 DNS values.
Save these settings.

On your Samsung TV, select any streaming service. It is working. The Error code 202 message is fixed.

Contact ISP

If the Error code 202 persists, do try to contact your ISP.
Check if they are blocking access to the Samsung TV. It is also possible that the service has been blacklisted.

If the service is blacklisted by the government, you will not be able to do anything.
However, if it is blocked by mistake, ask your ISP to unblock it.

Software Update

To fix the issue, you need to perform a software update for your Samsung TV. To update the software, you will need an empty USB.

Log in to your PC.
Plug in the USB drive.
Launch your web browser.
Go to the Samsung Download Centre.
Select your TV model.
Download the latest firmware.
Once the file has been downloaded.
Unzip and copy the content to your USB drive.
Plug the USB drive into the Samsung TV’s USB port.
From your remote, navigate to Settings.
Next, go to All Settings.
Select Support and then Software Update.

Update Samsung TV Software

Select the Update Now option.
Tap on the Yes option.
The TV will confirm the software file.
It will then install the firmware update.
Post-firmware update, the TV will reboot to complete the firmware upgrade.
As soon as the TV reboots, check if the issue is fixed.

Reset Samsung Smart Hub

To fix the error, try to reset the Samsung Smart Hub.

Select the Settings icon.
Go to All Settings.
Navigate and select Support.
Tap on Device Care.
Pick the Self-Diagnosis option.
Select the Reset Smart Hub icon.

Factory Reset Samsung TV

Performing a factory reset can also help fix the error.
However, remember that a factory reset will erase all that you have saved or installed on your Samsung Smart TV.
Use this as a last resort.
Go to Settings > General > Reset > Reset and enter the PIN (usually 0000).

Contact Support

If none of the above options help fix the error, then you need to contact Samsung Support. They will guide you in troubleshooting the error.

The Samsung TV Error Code 202 is quite a frustrating error; however, using the above solutions will help fix the issue and get you back to streaming your favourite channel seamlessly.