Are you getting the ‘My Files keeps stopping’ on your Samsung device? If your answer is YES then look no further as we have got you covered.
Before I share with you a bunch of solutions, let me tell you that it is a very common issue a Samsung user gets frequently. If you have just switched to Samsung and are having My Files keeps stopping or crashing issue then let me tell you that you will encounter this error frequently.
The best thing about Samsung My Files keeps stopping the issue is it can be fixed by applying the following methods. There is no denying that the internet has a plethora of third-party apps that can be used as My Files alternatives on Samsung to access files but it could be risky.
If you are having My Files keeps stopping or not opening issue on your Samsung device then I recommend you apply the following methods one by one.
You need to apply each method one by one until the issue is resolved.
Without any further ado, let’s get started:
How to Fix Samsung My Files Keeps Stopping Problem
Here are some effective ways to resolve the Samsung My Files not opening error:
1. Clear App Cache & Data
Whenever you get the My Files app keeps stopping errors on your Samsung phone the first thing you should do is clear the app cache and data.
Many Samsung users claimed to have resolved the My Files not opening issue by using this method. If you don’t know how to clear My Files app cache and data, follow the steps written below:
- First, open the Settings app.
- Now, scroll down and then tap on ‘Apps’
- After that, search for My Files.
- Now, go to the Storage option.
- Tap on the Clear Data option.
- On a pop-up window, tap on the ‘Delete’ option.
- Once done, close all applications running in the background and then relaunch My Files and check if the issue is gone.
- That’s it.
2. Update My Files App
The second thing you should do is check if the app is updated or not. If there’s a new update available, update My Files to the latest version to resolve the issue.
To update My Files to the latest version, follow the steps written below:
- First, open the Google Play Store or Galaxy Store.
- Now, search for the My Files app.
- If there is a new update available, you will see the Update button.
- To update the app, tap on it and then wait until.
- Once updated, launch My Files and check if the issue is fixed.
- That’s it.
3. Restart Your Device
If you continue to get the Samsung My Files keeps stopping error, I recommend rebooting your device. Sometimes, restarting the device gives a fresh start to the application and fixes minor issues and glitches.
If you have not restarted your device yet restart it now and then check if the error is fixed.
These are some easy methods to resolve the Samsung My Files keeps stopping error.