Roomba vacuum cleaner is a popular gadget that keeps your home, offices and more clean. Roombas are game-changers as they keep your home neat. But like any other gadget, Roomba too has its bugs and glitches. One of the common problems faced by users is all about Roomba not charging on the dock.
Roomba requires a charge to function. Sometimes, unexpected issues crop up and you are faced with Roomba not charging on dock issue. This is one of the most frustrating issues and if you too are facing the same with your Roomba then this article is for you.
In the post, we shall share with you how to fix Roomba not charging on the dock with some easy and simple solutions. Within no time your vacuum cleaner will start functioning and your home will be spick and span again.
Steps To Fix Roomba Not Charging On Dock Issue
Here are some common solutions to try when your Roomba is not charging on the dock.
Clean Contacts:
If you are facing Roomba Roomba not charging on dock issue then the first step is to check if there is any dirt or debris accumulation on the device. Roomba’s can not only get dirty and covered in grime, but the metal can oxidize over time.
- Use a Magic Eraser slightly dampened with water.
- Clean both contacts on the charger/dock.
- Clean the contacts on the underside of the Roomba.
- Let it dry completely.
- Connect Roomba back to the mains
- Wait for 15 seconds for the system to start up.
- If it charges then the issue is resolved.
Clean Wheel
The caster wheel keeps Roomba elevated from the ground but over time it collects dust and debris. As the dirt collects under the wheel it pushes the wheel higher. As the wheel rises Roomba contact points fail to reach the home base and cause the charging issue.
- Clean the wheels.
- Pull it firmly to remove it.
- Clean the dirt and debris with a soft cloth.
- Fix the wheel back in the Roomba.
- Check the wheel should spin freely now.
Reboot Roomba
Sometimes Roomba not charging on dock issue could also be due to a software glitch. To solve the problem it is best to reboot Roomba. I
Reboot Roombas (s series and i series)
- Press and hold the clean button.
- As soon as you see a clockwise swirl on your Roomba’s indicator light.
- Release the button.
- As the reboot process completes.
- The swirling light will come to a standstill.
- Reset the Roomba battery
Reboot Roombas (700 series, 800 series, 900 series)
- Press and hold the clean button.
- As soon as you hear a tone.
- Release the button.
- The reboot process has started.
- As the reboot process completes.
- The tone will stop.
Reset Battery
If the battery isn’t seated properly inside the vacuum then you will face the Roomba not charging on dock issue. hen you need to reset the battery. Resetting the battery helps recover charge cycles and also improves performance.
- Press the CLEAN button.
- Turn on the Roomba
- Press the SPOT and DOCK buttons together.
- Release the buttons at the same time.
- Load your Roomba for 12 hours.
- Check if the clean button turns green
Factory Reset Roomba:
Factory resetting your Roomba will wipe it clean of your schedules and mappings. This is as the device is restored to default settings. So before factory resetting your device back up the Roomba data.
Roomba resetting is done in two ways:
- Resetting Roomba through the iRobot Home app
- Resetting Roomba manually
Reset Roomba through iRobot Home app.
- Open the iRobot Home App
- Tap on Settings.
- Proceed to Remove/Factory Roomba reset.
Reset Roomba Manually.
- Long press the CLEAN and DOCK buttons
- On hearing a beep sound, release the buttons.
- Plug Roomba back
- Wait for it to start
- Check the charging indicator.
Contact iRobot Customer Support
If none of the solutions work for you then one must try to contact iRobot’s customer support for assistance.
You may also activate your warranty if it’s viable. You can even speak to them through their customer care number 1-877-855-8593. Check whether you can get your vacuum serviced or replaced under warranty.
If not then ask for guidance to resolve the error.
Roomba Not Charging On Dock Issue can be quite a frustrating experience. But try to follow the above steps to solve the error and get your Roomba working fine once again. We hope one of the solutions will help you resolve the error.