Are you looking for how to fix the OnStream App Not Working error? If yes, then this guide is for you. In this guide, we have shared how to fix this OnStream error.
OnStream Player has been growing in popularity thanks to its regular updates, no buffering, feature-packed internal player, and more.
However, the OnStream player not working error has left users quite frustrated. If you are also facing the same issue then follow the steps shared below to fix it.
Without any further ado, let’s get started:
OnStream Player Not Working Fixes:
To fix the OnStream player not working, try restarting your device, checking your internet connection, clearing the app’s cache, updating the app, and more.
You can also opt for using an older, stable version.
Restart Device:
A simple restart can often resolve temporary glitches.
Check Internet Connection:
- Ensure you have a stable internet connection.
- Try switching between Wi-Fi and your mobile network to see if that helps.
- Restart your modem and router by unplugging them for 60 seconds and replugging them again.
- Or try connecting with an Ethernet cable for a more stable connection.
Clear App Cache:
Accumulated data can cause slowdowns or errors, do try to clear the app cache. Go to your phone’s settings, find the Onstream app, and clear its cache.
- Tap on Settings.
- Click on Apps and then on the Onstream App.
- Tap Storage & cache.
- Tap Clear cache.
- Check if the issue is fixed.
- If clearing the cache did not work, you can try clearing the app’s data.
- In your device’s Apps settings, select Onstream and tap Clear Data.
- Be aware that this will delete your personalized settings and login information.
- If you have OnStream installed on Fire TV/Fire TV/Android TV Box, go to Settings > Applications > Manage Installed Applications > OnStream > Clear Cache.
Use VPN:
If your internet service provider (ISP) is blocking access to Onstream, a VPN can help bypass the restriction.
Update App:
Make sure the OnStream app is updated to the latest version through your device’s app store.
- Go to your device’s app store and check for any available updates for the Uphold app.
- Ensure you have updated the OnStream App to the latest version.
- Open Play Store/App Store.
- Locate the OnStream App.
- Check if there is an update available.
- If yes, then install the update.
Reinstall the Older Version of OnStream
A known fix is to uninstall the current version of OnStream and install an older one, such as version 1.1.5.
- Reinstall an older version of the app as many users have reported that recent updates broke functionality, and rolling back to an earlier version (such as v1.1.5 or v1.0.5) resolved their issues.
- First, completely uninstall the current Onstream app.
- Find a link to a previous version from a reliable online source.
- After installing an older version, you must decline all prompts to update the app to prevent the issue from recurring.
Check App Permissions:
Ensure the app has all necessary permissions, like location, enabled in your device’s settings.
Check Server Status:
- Onstream is known to have periodic server issues, which may cause errors like “cannot load content”.
- Visit the official Onstream status page to see if there are any reported outages or incidents on their end.
- Sometimes, due to maintenance or high user traffic, the servers are down.
- If they are under maintenance, wait till the servers are up and working again. This may take a couple of hours.
- If the servers are down due to user traffic, try to use the app when traffic subsides.
I hope the above solutions have helped fix the issue.