Are you getting the ‘OkCupid General Authentication’ error? If your answer is YES then don’t worry, you are where you need to be.
OkCupid is without a doubt one of the most visited dating sites in the world. The website has millions of monthly active users but sometimes it does not function the way it must be.
Irrespective of whether you use OkCupid on your Mobile or PC, you are likely to encounter errors, glitches and issues. The issue OkCupid users are currently having is the ‘General Authentication’ error.
The worst thing about this error is it prevents users from logging into the app and using OkCupid features. If you too are encountering the same error right now then don’t worry, you can fix it by applying the methods written below.
Without any further ado, let’s get started:
How to Fix OkCupid General Authentication Error
Here are some effective ways to resolve the OkCupid General Authentication error:
Check OkCupid Status
Whenever you encounter the General Authentication error on OkCupid, the first thing you should do is check the current server status of OkCupid.
If the server of OkCupid is down for any reason then the following methods are not going to work for you. If OkCupid is not down for everyone then you can fix the issue by applying the methods mentioned below.
To check OkCupid’s server status, you need to visit its official website or other third-party websites that provide the current server status of apps or websites like OkCupid.
Clear OkCupid Cache
If OkCupid is not down but you are getting the General Authentication error then you must clear the app cache. Sometimes, deleting or clearing cache files resolves this kind of error.
If you don’t know how to clear the app cache, follow the steps written below:
- First, tap and hold on the OkCupid app icon.
- When you tap on it, a couple of options will appear.
- Now, tap on the Info icon.
- After that, go to the ‘Storage’ section and click on the Clear Cache option.
- Now, tap on the OK button to get it done.
- Once cleared, launch the OkCupid app, log in and then check if the error is solved.
- That’s it.
Update OkCupid App
If you continue to get the ‘General Authentication error’ on the OkCupid app, make sure your application is updated. If you have not updated the app yet, update it now by applying the following method:
- First, open the Google Play Store or Apple App Store.
- Now, search for the OkCupid app.
- Now, tap on the ‘Update’ button if available.
- After that, wait until the app is updated.
- Once updated, launch the OkCupid app and check if the error is gone.
- That’s it.
That’s all you need to know about how to fix the OkCupid General Authentication error.