Are you facing the NJ Transit app not working problem? If your answer is YES, you are in the right place.
For the unversed, NJ Transit is an application that helps users plan their trip by providing the tickets, passes, and real-time Bus or Train status.
If you wish to go on a trip and want everything perfect, the NJ Transit app is the best choice as it provides everything in one place.
Unfortunately, some users are encountering the issue while using the NJ Transit app and have reported that the NJ Transit app is not working.
If you are facing the same problem, and looking for a fix, look no further as we have you covered.
In this guide, you’ll learn why is the NJ Transit app not working and how to fix this problem.
Why Is the NJ Transit App Not Working?
You may encounter the NJ Transit app not working problem for several reasons. Some of the most common reasons include:
- Down or under maintenance server.
- Poor internet connection.
- An outdated version of the app.
- Corrupted cache files.
- Third-party application interference.
How to Fix the NJ Transit App Not Working Problem?
Here are some troubleshooting methods that you can apply to fix the NJ Transit app not working problem.
Check Server Status
You may be encountering the NJ Transit app not working problem because the app server is down or under maintenance.
So, before you start troubleshooting this problem, make sure the NJ Transit app server is up and running.
To do that, you can use the online tool called Downdetector.
This tool will show you the current status of the server by processing the reports submitted by other users.
If you find any issue with the server, then you need to keep an eye on the server status and try again later.
Check Your Internet Connection
If there is no issue with the server, the next thing you need to do is check your internet connection.
Because NJ Transit is an online application you may encounter the issue because of the poor and unstable internet.
So, use the internet speed tester and perform a speed test to check your internet speed and stability.
After checking if you find any issues with your internet connection, you can fix them by rebooting the router or turning on airplane mode if you are on mobile data.
Update the App
An outdated version of the NJ Transit app may lead you to face compatibility issues.
If you are using the outdated version of the NJ Transit app, you can fix this problem by updating the app to the latest version.
To do so, go to Google PlayStore or App Store and search for the NJ Transit app.
Now, tap on the Update button next to the app name to update it to the latest version.
Clear Cache
Corrupted and outdated cache files may cause various technical issues and errors.
If updating the app does not fix your problem, you should consider clearing the cache files.
To do that, go to Settings > Apps > Manage Apps > NJ Transit > Storage > Clear Cache.
On an iOS device, go to Settings > General > iPhone Storage > NJ Transit > Offload App.
Uninstall Third-Party Applications
Sometimes third-party applications installed on your device conflict with other application performance and cause issues.
If you have third-party applications installed on your device, you can fix the NJ Transit app not working problem by uninstalling these apps.
Contact Support
If you have tried everything mentioned in this troubleshooting guide, but still facing the same problem, you should contact Customer Support for further assistance.
That’s it, we hope this guide helps you fix the NJ Transit app not working problem.