MetaMask is a popular crypto wallet in the market. It allows users to sell purchase or accept payment in the form of crypto But like any other online app it too has its issues and bugs. Many users are reporting that MetaMask not showing a balance issue.
Are you also facing the Metamask not showing a balance issue? If yes then do not worry as many others are going through the same problem with Metamask. This article will explain how to solve MetaMask not showing balance issues in simple but easy steps.
Why Is MetaMask Not Showing Balance?
There can be many reasons for MetaMask not showing balance issues. Usually, this error can result from any problem from the server side. However, here are some other reasons that may cause the error.
- Browser Issue
- MetaMask Network Issue
- Cache Overloaded
- Server Issue
Fixes For MetaMask Not Showing Balance Issue
Update Browser
Updating the browser removes minor bugs and glitches.
- Open Google Chrome.
- Tap on three vertical dots
- Go to Settings.
- Click on Advanced
- Select About Chrome.
- Chrome will check for updates and install automatically.
- Relaunch Chrome
- Check if MetaMask not showing balance issue is resolved.
Restart Browser
Restarting the browser can remove minor bugs and glitches as post restarting the browser, the data related to the MetaMask wallet will be reloaded.
- To restart the browser
- Close all the tabs
- Quit the browser
- Restart after 10-15 seconds.
- Check if the issue is resolved.
Clear MetaMask’s Cache
Stored cache files can also be the reason for the MetaMask not showing a balance issue. Therefore, clearing cached data may be helpful.
- Press the MetaMask application
- A pop-up menu appears.
- Tap on App Info.
- Click on Clear Data.
- Tap on Clear Cache
- Tap OK to confirm
- The cache files will be deleted.
Update MetaMask app
If you are using the MetaMask app, please make sure you are using the latest available version.
- Open your Chrome browser
- Right-click on the Metamask logo.
- Select Manage extensions.
- Toggle on the Developer mode feature.
- Click the Update button.
Check Server Status
Another reason for the Metamask Balnace not showing an error could be the server issue. Check the Server Status of Metamask if it is down or under scheduled maintenance. You can check it on DownDetector or follow the MetaMask officials on Twitter, as they keep their users updated using their Twitter handle. If it is under maintenance wait for a couple of hours to the team restores services.
Contact Customer Support
If MetaMask is still not showing your wallet balance, we recommend contacting the customer support team. Visit MetaMask’s support page( https://support.metamask.io/hc/en-us) and contact their customer service to ask for assistance regarding your issue.
Make sure to provide all the necessary details about the error with Metamask as it is easier for their team to assess the situation. They will soon help you in troubleshooting the error.
Hope the troubleshooting methods mentioned above have helped you in resolving the issue. If you have any questions or suggestions share them in the comment section with us.