Are you encountering the McGraw Hill Connect not working problem? If YES, don’t worry we have you covered.
For the unversed, McGraw Hill Connect is a learning platform that provides tools that will help students as well as educators to improve their teaching and learning experience.
This is an amazing service that provides various features such as Automated Grading Tools, eBooks, Adaptive Learning, etc.
Unfortunately, some users are encountering the McGraw Hill Connect not working problem and are unable to use the McGraw Hill Connect services.
If you are also facing the same problem then this guide is for you.
In this guide, we will show you how to fix the McGraw Hill Connect not working problem.
So, without any further ado let’s get started:
How to Fix the McGraw Hill Connect Not Working Problem?
You may be encountering the McGraw Hill Connect not working problem for several reasons such as poor internet connection, down or under maintenance server, incompatible device, and more.
However, if you are encountering the McGraw Hill Connect not working problem then you can fix it by using the methods mentioned below.
Check Server Status
Before you start troubleshooting the McGraw Hill Connect not working problem using any other method make sure to check the McGraw Hill Connect server status.
You may be unable to use the McGraw Hill Connect services because its server is down for maintenance or update.
To check the current status of the McGraw Hill Connect server you can visit the official status page.
You can also use the online tools like Downdetector. These tools will show you the current status of the server based on the reports submitted by other users.
If the McGraw Hill Connect server is down for some reason then there is nothing you can do to fix it.
All you can do is keep an eye on the server status and try again after some time.
Check Your Internet Connection
McGraw Hill Connect is an online service that requires an internet connection to work.
If you have poor and fluctuating internet then you will experience issues.
After checking the server status the next thing you can do is check your internet connection.
To find the speed and stability of your internet connection perform a speed test using the internet speed testers available on the internet.
After checking if you find slow and unstable internet then you can fix it by rebooting the WIFI router or turning on and off airplane mode if you are on mobile data.
Restart the App Or Refresh the Page
Sometimes, users encounter issues and errors because of the bugs and glitches present in the app or web page.
Fortunately, these glitches are temporary and you can fix them by simply restarting the McGraw Hill Connect app or refreshing the game if you are using the web version.
After restarting, check if the problem is fixed. If the problem persists, move on to the next method.
Clear Cache
Corrupted and outdated cache files stored in the app or web browser may conflict with its performance and cause various issues.
If you are still encountering the same problem then you should consider clearing the cache files.
To do so, use the steps written below:
On Android:
- Open the Settings app.
- Then go to the Apps > Manage Apps.
- Here find and select the “McGraw Hill Connect” app or “ReadAnywhere” app (both are the same).
- Now, go to “Storage”.
- Then select “Clear Cache”.
- That’s it.
On Chrome Browser:
- Click on the Three Dots at the top right corner.
- This will open the menu where select More Tools > Clear browsing data…
- On the new tab, select the “Clear cached images and files” option.
- Then click “Clear Data”.
- That’s it.
Contact Support
If you have tried each method mentioned in this troubleshooting guide but still encounter the McGraw Hill Connect not working then you should contact Customer Support.
The support team will provide you with the troubleshooting steps that you can follow to fix this problem.
That’s it, this is how you can fix the McGraw Hill Connect not working problem.