The 2024 Masters Tournament is being held at Augusta National Golf Club in the United States from April 11–14. The Masters My Group app allows golf fans to watch any players of their choice at the tournament.
However, currently, users are hit by the Masters My Group not working error.
The Masters app is one of the most popular and downloaded sports apps. Its My Group feature allows fans to watch each shot from their favourite players.
Users of the app can overview the Augusta National, along with live videos, player tracking and more. But Masters fans were left extremely frustrated as the streaming feature on the Masters My Group not working properly.
In this guide we shall share some fixes to solve the Masters My Group App not working issue and you will soon be back to watching every show by your favourite players in “My Group” on the Masters app.
Masters My Group Not Working – Fixes
Here are some solutions to fix the issue of the Masters My Group Not Working in simple steps.
Restart Your Device
Restarting your device can also fix the Masters My Group not working error.
Restart Your App: Close the Master’s app completely, then relaunch it. this will remove glitches and the issue will be resolved.
Restart Your Device: Switch off your device and switch it on after a few seconds. This will clear any issues affecting the app.
Check Network Connection
One of the most common reasons why the Masters My Group not working is an unstable internet connection so the first step is to check and ensure a stable internet connection
- Check if your internet connection is stable.
- You may also carry out an online speed test to check the network speed.
- Switch off and then switch on your Wifi router.
- Enabling airplane mode and disabling it could also fix connectivity issues.
- Or use an ethernet connection for a steady network connection.
Update App
If you are using an outdated version of the Masters app then it may cause errors. Do keep the app updated.
Android
- Open the Play Store app.
- Locate the Masters App.
- Tap on the Masters App.
- If you see an update tap on it.
- The app will be updated.
iOS
- Open the App Store on your device.
- Tap on the profile icon.
- Find the Masters App.
- Tap the Update option.
- Re-launch the app.
- Check if the issue is resolved
Reinstall App
Uninstalling and reinstalling the Masters app can often fix the issue.
Android
- Open the Settings and tap on Apps or Application Manager.
- Locate the Masters app.
- Tap on Uninstall and confirm.
- Go to the Google Play Store.
- Locate the app and reinstall it.
iOS
- Locate the Masters app icon.
- Press and hold the app icon.
- Tap on the “X” on the icon.
- Confirm Deletion.
- Open the App Store.
- Locate Masters app and reinstall it.
Clear App Cache
Clearing the cache and data of the Masters app is an effective solution.
Android
- Open the Settings app on your device.
- Navigate to Apps or Application Manager.
- Find and select the Masters app.
- Tap on Clear Data or Clear Cache.
iPhone
- Go to your iPhone’s settings.
- Scroll down and find the Masters app.
- Tap on it and click on the Offload App option.
- Then, reinstall the Masters app again.
Use VPN
You can also consider using a VPN to access the Masters app. Sometimes you face an issue with the app and are unable to access it due to regional restrictions.
Use a VPN to bypass restrictions and access the website. Choose a reliable VPN online such as the NORD VPN and install it on your device. Check if the issue is resolved.
Contact Customer Support
If none of the above solutions helps fix the app issue try contacting Masters customer support. Share your problem with them and the steps taken to resolve the error. They will help in fixing the issue.
By following the above solutions you should be able to fix the Masters My Group Not Working issue.