Love Island USA season 7 is back with new episodes exclusively on Peacock from June 20, 2025. However, fans were left frustrated as they encountered an error when using the app to vote.
The voting lines opened at around 10 pm on Friday. However, many users took to social media to vent their ire when they were unable to vote from the official Love Island App.
They complained of receiving a message with the error ‘JSON parse error’.
The Love Island USA app is a one-stop hub to watch exclusive videos, catch up on the latest news, and stay up-to-date on all the latest happenings in the show.
However, the error has dampened the mood of fans. If you are facing the Love Island App voting not working error, then here are some solutions that will help fix the error.
Without any further ado, let’s get started:
Love Island App Voting Not Working Solutions
Here are some simple steps to fix the error and get you back online to vote for your favourites.
Update Love Island App
The first and foremost step is to update the app. An outdated app could be the reason behind the error.,
- Open up the App Store on your device.
- Tap on this search icon and locate the Love Island App.
- If you see an update button beside the app.
- Tap on it to update the app.
- Check if the error is fixed.
Clear Love Island App Cache files
An overloaded app cache may also cause issues. Do try to keep the app cache clear.
Android:
- Go to Settings on your Android phone.
- Tap on Apps and Applications.
- Search for the Love Island App and tap on it.
- Go to the Storage option.
- Click on Clear Cache.
iPhone:
- Go to Settings.
- Tap on General.
- Go to iPhone Storage.
- Tap on the Love Island App.
- Click on the Offload App button.
- Install the app once again.
Uninstall/ Reinstall Love Island App
iPhone & iPad
- Go to the home screen.
- Press and hold the Love Island App.
- Tap on Remove app.
- Tap on the Delete app again.
- Go to the App Store, locate the Love Island App, and reinstall it.
Android
- Go to the Google Play Store.
- Tap on the profile icon.
- Tap on Manage apps & devices.
- Locate the Love Island App and tap on Uninstall.
- Go to the Google Play Store and reinstall the Love Island App.
Force Close & Restart
Force-closing the Love Island app is the best way to restore it to normalcy.
- For iOS devices, close the Love Island app and re-open it.
- To force-stop the Love Island app on an Android Device, press Love Island and tap on the info icon. Select Force Stop and tap OK.
Check Love Island Server Status
Love Island servers may become overwhelmed during periods of high user traffic. If the servers are down due to high traffic, then wait till the traffic subsides.
- You can check the server status on Downdetector or the official social media handles of the game.
- If Love Island servers are undergoing maintenance, you will have to wait till the services are restored. The team will share an update on the official social media pages of the game.
If none of the above steps help fix the issue, then you need to contact Love Island support. Share your issue and the solutions you have tried to fix the error.
The Love Island support team will help you to solve the issue.
The Love Island app may not be working due to various reasons. However, the above solutions will help fix the issue and get you back online to vote.