Are you encountering the “invalid FiveM client version in ticket request” error? If your answer is YES, you are in the right place.
FiveM is a modification to GTAV that allows users to play with their friends on a customized server.
Unfortunately, some players encounter the error that says “Connection failed Authentication failure – invalid FiveM client version in a ticket request. Please restart FiveM”.
This error message appears on the screen when players try to load the game and prevent them from playing it.
If you are facing the same problem and looking for a fix, look no further as we got you covered.
In this guide, you’ll learn how to fix the “invalid FiveM client version in ticket request” error.
Also read: How to Install ReShade On FiveM (2024)
So, without any further ado let’s get started:
How to Fix the Invalid FiveM Client Version in Ticket Request Error?
Here are some troubleshooting methods you can apply to fix the “invalid FiveM client version in ticket request” error.
Restart the FiveM
As you can see in the error message, it is mentioned that you need to restart the game to fix this error.
So, you can begin troubleshooting this error message on FiveM by restarting it.
To completely close the FiveM, go to Task Manager and head to the Processes tab at the top.
Here, find the FiveM and other related services and right-click on them.
From the menu, select End Task. This will completely close the FiveM.
Now, wait for some time and restart the game to check if the error is fixed.
If the error persists, move to another method mentioned below.
Check Server Status
If the FiveM server is down or under maintenance, you may encounter various technical issues and errors.
Restarting the game does not fix the error, you should check the FiveM.
To do so, you can either visit its official status page or use online tools like Downdetector.
This will show you the current status of the server based on the reports submitted by other players on social media.
After checking if you find any issues with the server then you have to wait until the issues with the server are fixed.
Edit the Citizenfv.ini
On Reddit, some players have mentioned that they can fix this error by editing the Citizenfv.ini file.
If there is no issue with the game server, you should consider editing the Citizenfv.ini file.
Here is how you can do so:
- Right-click on the FiveM icon on the desktop and select “Open file Location”.
- This will redirect you to the location where you have installed the FiveM.
- Here, look for the Citizenfv.ini file.
- Right-click on it and open it in a text editor like Notepad.
- In this file, locate the “update channel=canary”.
- Once you find it, delete the whole line.
- Save the file and restart the game to check if the error is fixed.
Uninstall and Reinstall FiveM
Missing and corrupted installation files may cause various technical issues and errors.
If restarting the game and editing the Citizenfv.ini file does not fix the error you should consider uninstalling and reinstalling the FiveM.
To do that, use the following steps:
- Open the Control Panel.
- Go to Programs.
- Here select Programs and Features.
- Now, find the FiveM from the list of installed apps, and right-click on it.
- From the menu, select Uninstall.
- Close the window and open File Manager.
- Navigate to the location where you have saved the installation file.
- Right-click on the folder and select Delete.
- Now, go to the Official website of FiveM and install the latest version.
- That’s it.
Contact Support
If none of these methods works for you, you should contact FiveM Customer Support for further assistance.
That’s it, we hope this guide helps you fix the “invalid FiveM client version in ticket request” error.