How To Fix Indeed Messages Not Working (2024)

Are you facing the problem of Indeed Messages Not Working? If yes then don’t worry you are at the right place.

Indeed is one of the largest and most popular job search engines globally, providing a platform for both job seekers and employers.

It provides tools for both employers and job seekers, including job postings, company reviews, salary comparisons, and employment trend insights.

However, many users are facing the problem of Indeed Messages Not Working.

In this guide i’m going to show you how you can fix this problem with some easy and effective troubleshooting methods.

How To Fix Indeed Messages Not Working 

Here are some steps you can consider to fix the problem:

Check Internet Connection: 

How To Fix Indeed Messages Not Working

Make sure that you have a stable internet connection. 

Sometimes, connectivity issues can prevent messages from loading or sending properly.

Check if your internet is working fine by visiting other websites or online services.

You can consider using online speed checking tools to check your connection speed.

If you are experiencing issues, try restarting your WiFi router or connecting to a different network if available.

Restart Your Web Browser: 

Sometimes, simply restarting your browser can resolve temporary glitches.

Here how to do so:

  • First, close all open tabs and windows of your web browser.
  • Then close your browser by clicking on X icon at top right corner on Windows.
  • Alternatively you can force close using Alt + F4 key.
  • Close the browser completely and then reopen it.

Once the browser has restarted, navigate back to the Indeed website and check if the issue with messages not working has been resolved.

Restart the App: 

If you are using Indeed on mobile devices, try restarting the Indeed app.

Close the Indeed app completely and then reopen it. 

Sometimes, restarting the app can help resolve temporary glitches or bugs.

Here’s how you can do it on both Android and iOS devices:

For Android:

  • Swipe up from the bottom of the screen and hold to open the “Recent Apps” menu. 
  • Alternatively, you can press the “Recent Apps” button (usually a square or rectangular icon) if your device has one.
  • Scroll through the list of recently used apps until you find the Indeed App .
  • Swipe the app’s preview upwards to close it completely. 
  • Alternatively, you may see a “Close All” option to close all apps at once.

Once the app is closed, return to your device’s home screen and open the Indeed App again to see if the issue persists..

For iOS:

  • On iPhones with Face ID, swipe up from the bottom of the screen and pause slightly in the middle of the screen. 
  • This action will open the App Switcher, which displays previews of recently used apps.
  • Swipe left or right to find the Indeed App.
  • Swipe the Indeed app’s preview upwards to close it completely.

Once the app is closed, return to your device’s home screen and open the Indeed App again to see if the issue persists..

Check for Service Outages: 

How To Fix Indeed Messages Not Working

Occasionally, Indeed may experience service outages or technical issues that can affect messaging functionality. Check Indeed’s official social media channels or status page for any announcements about service disruptions.

Alternatively, You can use a third party website such as Downdetector which provides server updates.

If you find information about any ongoing server issues, you may need to wait until the developers fix the problem.

Update the App: 

If you are using Indeed in mobile devices, then make sure that you are using the latest version of the Indeed app. 

Old and outdated versions can cause compatibility issues.

Here how to update:

For Android Devices:

  • Open the Google Play Store on your device.
  • Tap the menu icon (three horizontal lines) in the top left corner.
  • Select “My apps & games” from the menu.
  • Look for the Indeed App in the list of installed apps. 
  • If an update is available, it will be listed here.
  • Tap the “Update” button next to the Sony Headphones Connect App to install the latest version.

Once the update is complete, launch the Indeed App and check if the problem persists.

For iOS Devices:

  • Open the App Store on your device.
  • Tap on your profile icon in the top right corner.
  • Scroll down to the “Available Updates” section. 
  • If an update for the Indeed App is available, it will be listed here.
  • Tap the “Update” button next to the Indeed App to install the latest version

Once the update is complete, launch the Indeed App and check if the problem persists.

Update Browser: 

How To Fix Indeed Messages Not Working

Make sure that your web browser is up to date. 

Outdated browser versions may not be compatible with certain website features, leading to issues with functionality.

Here’s how to update your browser:

Google Chrome:

  • Click on the three vertical dots in the top-right corner.
  • Hover over “Help” in the dropdown menu.
  • Click on “About Google Chrome.”
  • Chrome will automatically check for updates and install them if available.

Mozilla Firefox:

  • Click on the three horizontal lines in the top-right corner.
  • Select “Help” from the dropdown menu.
  • Click on “About Firefox.”
  • Firefox will check for updates and install them if a new version is available.

Microsoft Edge:

  • Click on the three horizontal dots in the top right corner.
  • Go to “Help and feedback” and select “About Microsoft Edge.”
  • Edge will check for updates and install them if there is a newer version.

After updating the browser, restart the browser and try to access the Indeed messages again.

Disable Browser Extensions: 

How To Fix Indeed Messages Not Working

Browser extensions or add-ons can sometimes interfere with website functionality. 

Try disabling any browser extensions or add-ons that may be installed and then reload the Indeed Messages page to see if the issue is resolved.

Here’s how to do so:

Google Chrome:

  • Open Chrome:
  • Launch the Google Chrome browser.
  • Click on the three dots in the upper-right corner to open the menu.
  • Select “Extensions” from the menu.
  • Click on “Manage Extensions”.
  • You will see a list of installed extensions. 
  • Toggle the switch next to each extension to disable them.
  • You can also click on “Remove” if you want to uninstall an extension temporarily.

Mozilla Firefox:

  • Launch the Mozilla Firefox browser.
  • Click on the three horizontal lines in the upper-right corner to open the menu.
  • Select “Add-ons” from the menu.
  • In the Add-ons Manager, select “Extensions” from the left sidebar.
  • Click the toggle switch next to each extension to disable them.

Microsoft Edge:

  • Launch the Microsoft Edge browser.
  • Click on the three dots in the upper-right corner to open the menu.
  • Select “Extensions” from the menu.
  • Select “Manage Extensions”
  • Toggle the switch next to each extension to disable them.

After disabling the extensions, try accessing Indeed messages again to see if the issue persists.

Clear Browser Cache and Cookies: 

How To Fix Indeed Messages Not Working

Clearing your browser’s cache and cookies can help resolve various website-related issues. 

Try clearing your browser’s cache and cookies and then revisit Indeed messages to see if the problem persists.

Here’s how to do so:

Google Chrome:

  • Open Google Chrome.
  • Click on the three dots in the upper-right corner to open the menu.
  • Select “Clear browsing data.”
  • In the pop-up window, choose “Cookies and other site data” and “Cached images and files.”
  • Click on “Clear data.”

Mozilla Firefox:

  • Open Mozilla Firefox.
  • Click on the three horizontal lines in the upper-right corner to open the menu.
  • Select “Options.”
  • In the left sidebar, choose “Privacy & Security.”
  • Scroll down to the “Cookies and Site Data” section.
  • Click on “Clear Data.”
  • Check both “Cookies and Site Data” and “Cached Web Content.”
  • Click on “Clear.”

Microsoft Edge:

  • Open Microsoft Edge.
  • Click on the three dots in the upper-right corner to open the menu.
  • Select “Settings.”
  • Go to “Privacy search and services.”
  • Under “Privacy and services,” click on “Clear browsing data.”
  • Choose “Cookies and other site data” and “Cached images and files.”
  • Click on “Clear.”

After clearing the cache and cookies, restart your browser and try accessing the Indeed messages again.

Clear App Cache and Data (Android): 

On mobile devices, you can try clearing app cache and data.

Clearing the cache and data of the Indeed app can sometimes resolve issues. 

Note that this action may log you out of the app, so you will need to sign in again afterward.

Here how to do so:

  • Navigate to the Settings app on your Android device.
  • Depending on your device, this option may be labeled as “Apps,” “Applications,” or “Application Manager.”
  • Scroll through the list of installed apps until you find the  Indeed App. 
  • Tap on it to open its settings.
  • Within the Indeed App settings, you should see an option labeled “Storage” or “Storage & cache.” 
  • Tap on this option.
  • Tap on “Clear Cache” and “Clear Data” to remove the temporary files stored by the app.

After clearing the cache or data, relaunch the Indeed App and check if the issue persists.

Try Another Browser or Device: 

If the issue persists, try accessing Indeed messages using a different web browser or device. 

Sometimes, compatibility issues with a specific browser or device can cause problems.

If you are facing a problem with Chrome browser, try using other browsers such as Mozilla Firefox or Microsoft Edge.

Similarly try using different devices, such as a laptop or mobile device if you are using a desktop computer.

Use Alternative Communication Methods: 

If Indeed messages continue to not work, consider alternative methods of communication with employers or job seekers, such as email or phone calls, until the issue is resolved.

Sometimes, messages from Indeed may be directed to your email, so check your inbox and spam folder.

Contact Indeed Support: 

If none of the above steps resolve the issue, you may need to reach out to Indeed’s customer support for further assistance. 

They may be able to provide specific troubleshooting steps or investigate any technical issues on their end.

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