The HP Smart app is the recommended printing software for your HP printer to scan, print and share documents. Just install the HP Smart App on all your devices and you are good to go.
However many users are currently facing HP Smart Not Loading issue.
If you are also facing the HP Smart Not Loading issue then this article is for you. In this guide, we have shared steps to fix the issue and get you going again.
HP Smart Not Loading- Fixes
Here are some steps to troubleshoot the HP Smart Not Loading issue and get you back on the app as soon as possible.
Diagnose HP Smart App
The HP Smart App has a diagnosis option to fix errors.
- Open the HP Smart app.
- Tap on your printer.
- Click Printers in the top menu bar.
- Tap on Diagnose & Fix.
- Click on Start and follow the instructions on-screen.
Update Printer Drivers
- Open Settings and go to Windows Update.
- Tap on Advanced Options and next on Optional Updates.
- Under Driver Updates, you can choose from the list of updates available.
OR - Install Printer Drivers from the manufacturer’s website.
Reinstall the Printer
Reinstalling the printer will remove bugs and issues making the printer work smoothly.
- Press Windows + I to open Settings.
- Go to Bluetooth & devices.
- Click on Printers & scanners.
- Select the printer you want to uninstall and tap on Remove.
- Reinstall it again after a few minutes and see if the error’s fixed.
Clear HP Smart App Cache and Data
Overloaded cache slows down the app and also causes errors therefore do keep the cache clear.
- Go to Settings on your device.
- Click on Apps and select HP Smart app.
- Tap on Storage.
- Click on the Clear Data option.
- This Clears both data and cache.
Update Windows
If you have not updated your Windows it might be the reason behind the issue. Update windows to solve the error.
- Tap on the Start Menu and type update.
- Click on Check for Updates.
- Windows will automatically install the updates.
- Start your computer and try to print a file to check if the issue is resolved.
If none of the above solutions fix the issue then you need to contact HP Printers customer support. They will guide you in troubleshooting the error with a few simple steps.