Are you encountering the Microsoft Planner not working problem? If your answer is YES then you are in the right place.
Microsoft Planner is a planning application available for premium, business, and educational subscribers to Microsoft 365.
This team-oriented tool can be used to perform various tasks like team management, file sharing, and organization.
You can install and use the Microsoft Planner from Google PlayStation, App Store, and computer.
This is an excellent application that helps users to perform various management tasks.
Unfortunately, some users are encountering the issue with Microsoft Planner and reported the Microsoft Planner not working problem.
If you are also facing the same problem, don’t worry; we have covered you.
In this guide, you’ll learn how to fix the Microsoft Planner not working problem.
So without any further ado let’s get started:
How to Fix the Microsoft Planner Not Working Problem
To fix the Microsoft Planner not working problem we have mentioned some effective and proven troubleshooting methods for you.
Restart Your Device
Sometimes simple restart will resolve your problem and you won’t need to follow complex troubleshooting steps.
So you can start troubleshooting the Microsoft Planner not working problem by restarting your device.
This might seem to be a straightforward method but it will resolve most of the technical problems.
So restart your device and check if your problem is fixed.
For Android
- To restart your Android device, press and hold the Power button for 4 to 5 seconds.
- Wait for the start menu to appear.
- Once the start menu appears, select Restart or Switch Off.
- Once switched off, wait for a minute and then press and hold the power button once again until the phone vibrates.
- Now let the device boot completely and then open the Microsoft Planner app to check if your problem is fixed or not.
For iPhone
- Press and hold the Volume button and the Side button until the power-off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off. …
- To turn your device back on, press and hold the side button until you see the Apple logo.
For Windows Computer
- Click on the Windows Icon at the bottom left corner of your screen or press the Windows button on your keyboard.
- Here click on the Power and select Restart.
- Now wait for the computer to restart and launch the Microsoft Planner app to check if your problem is fixed.
Update the App
If you are using the outdated version of the Microsoft Planner app then it must be the reason why you are facing this problem.
In that case, updating the Microsoft Planner to the latest version will possibly resolve your problem.
Here is how you can update the Microsoft Planner on both Android and iPhone:
On Android
- Open up the Google PlayStore.
- Search for My Apps.
- This will open a new window.
- Here select Manage Apps.
- From the list of outdated apps find Microsoft Planner.
- Once you find the app tap on the Update button next to it to start updating the app to the latest version.
- That’s it, now open the Microsoft Planner app and check if your problem is fixed.
On iPhone
- Open the App Store.
- Search for the Microsoft Planner app.
- Once you find the app tap on the Update button next to the app name.
- Wait for the updating process to be completed and check if your problem is fixed.
Clear Cache
If you have tried updating the Microsoft Planner app but still facing the Microsoft Planner not working problem then you should try clearing the cache files.
To clear the cache files on Android devices, go to Settings > Apps > Manage Apps > Microsoft Planner > Storage > Clear Cache > OK.
To clear cache files on iPhone devices, go to Settings > General > iPhone Storage > Microsoft Planner > Offload App > Reinstall App.
Reinstall App
If none of these methods works for you then the last thing you can do is uninstall and reinstall the Microsoft Planner app.
First, uninstall the app from your device and then reinstall it from your mobile and then reinstall it from Google PlayStore and App Store or Microsoft 365.
That’s it, we hope this guide helps you fix the Microsoft Planner not working problem.