Are you facing the Error PB 1410 in Hotstar? If yes then don’t worry you have come to the right place.
Hotstar is a streaming platform, primarily operating in India and offering a wide range of content including movies, TV shows, sports, and original programming.
Hotstar produces its own exclusive content called Hotstar Specials.
However, many users are facing the issue Error PB 1410 in Hotstar.
Are you here for the same reason? If yes then don’t worry we got you covered, in this guide we will provide you some effective solutions to fix the error.
How To Fix Hotstar Error PB 1410
Here are some steps you can try to fix the problem:
Check Your Internet Connection:
Make sure that your device is connected to the internet and that the connection is stable.
You can try opening other websites or streaming services to verify your internet connection.
If you’re using Wi-Fi, ensure that your device is connected to a reliable Wi-Fi network.
Sometimes, Wi-Fi networks can experience intermittent connectivity problems, so you might need to reset your router or switch to a different network if possible.
If you are using mobile data to stream content, check your cellular signal strength.
Weak or fluctuating signal strength can cause streaming errors.
You can use speed testing tools or apps to check your internet speed.
Check For Server Issues:
Occasionally, the Hotstar servers may experience downtime or maintenance, leading to error PB 1410.
You can check Hotstar’s official social media accounts or support channels for any announcements regarding server issues.
At the time of writing this post, Hotstar servers are facing server issues as too many people are having the same problem.
You may need to wait until the problem gets resolved by their officials.
Restart Hotstar App:
Close the Hotstar app completely and then reopen it. Sometimes, simply restarting the app can resolve temporary glitches or errors.
Here’s how you can do it:
Android:
- Open the “Recent Apps” menu by either tapping the “Recent Apps” button or swiping up from the bottom of the screen (depending on your device).
- Find the Hotstar app in the list of recent apps.
- Swipe the Hotstar app card up or tap on the “Close” button to close it completely.
iOS:
- Swipe up from the bottom of the screen and pause in the middle of the screen (for iPhone with Home button) or swipe down from the top-right corner of the screen (for iPhone without Home button or iPad) to access the App Switcher.
- Find the Hotstar app in the list of open apps.
- Swipe the Hotstar app card upwards to close it completely.
After closing the Hotstar app, locate its icon on your device’s home screen or app drawer and tap on it to relaunch the app.
Restart Your Device:
If restarting the app doesn’t work, try restarting your device.
Sometimes, simply restarting your device can resolve various issues, including app-related errors.
To restart your device, simply follow these steps:
For smartphones and tablets:
- Press and hold the power button until you see the power menu appear on the screen. Then, select the option to restart or reboot your device.
Additionally, ensure your device time is set to ‘Auto date & time’ in Settings > System > Date & Time.
For computers:
- Click on the Start menu and select the option to restart or reboot your computer.
After restarting your device, reopen the Hotstar app and check if the error PB 1410 persists.
Clear App Cache And Data:
Try clearing the cache and data of the Hotstar app.
Note that this will erase all your login information and app preferences and remove any downloaded data within the app.
Here’s how you can do it on Android:
- Go to Settings on your device.
- Find and select “Apps” or “Applications.”
- Locate and select the Hotstar app from the list of installed apps.
- Tap on “Storage & cache” or similar options.
- Then, tap on “Clear cache” and “Clear data.”
- Confirm your action and restart the Hotstar app.
After that, open the Hotstar app and check if the error persists.
Clear Your Browser Cache:
If you are using the web browser to access the Hotstar website, try clearing your browser’s cache.
Clearing your browser cache removes temporary files and data stored by websites, which can sometimes cause issues with streaming or accessing content on Hotstar.
Here how to do so:
Google Chrome:
- Open Google Chrome.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Clear browsing data.”
- In the pop-up window, choose “Cookies and other site data” and “Cached images and files.”
- Click on “Clear data.”
Mozilla Firefox:
- Open Mozilla Firefox.
- Click on the three horizontal lines in the upper-right corner to open the menu.
- Select “Options.”
- In the left sidebar, choose “Privacy & Security.”
- Scroll down to the “Cookies and Site Data” section.
- Click on “Clear Data.”
- Check both “Cookies and Site Data” and “Cached Web Content.”
- Click on “Clear.”
Microsoft Edge:
- Open Microsoft Edge.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Settings.”
- Go to “Privacy search and services.”
- Under “Privacy and services,” click on “Clear browsing data.”
- Choose “Cookies and other site data” and “Cached images and files.”
- Click on “Clear.”
After clearing the cache and cookies, restart your browser and try accessing the Hotstar website again.
Update the Hotstar app:
Make sure that you are using the latest version of the Hotstar app.
Outdated versions may have bugs or compatibility issues that can cause errors.
Here how to update:
Android devices:
- Open the Google Play Store app on your Android device.
- Tap on the menu icon, usually three horizontal lines in the top-left corner of the screen.
- Select “My apps & games” from the menu.
- You will see a list of apps with available updates.
- Look for Hotstar in the list.
- If there is an update available for Hotstar, you will see an “Update” button next to it.
- Tap on it to initiate the update.
Once the update is complete, open the Hotstar app and check if the error PB 1410 persists.
iOS devices:
- Open the App Store app on your iOS device.
- Tap on your profile icon in the top-right corner of the screen.
- Scroll down and find the list of apps with available updates. Look for Hotstar in the list.
- If there is an update available for Hotstar, you will see an “Update” button next to it.
- Tap on it to initiate the update.
- Alternatively, you can search for “Hotstar” in the App Store and see if there is an update available from the app’s page.
Once the update is complete, open the Hotstar app and check if the error PB 1410 persists.
Contact Hotstar Support:
If none of the above steps resolves the error, you may need to reach out to Hotstar’s customer support for further assistance.
They may have specific troubleshooting steps or insights into the cause of the error.