Samsung TVs are quite popular as they come with varied features. But many users often complain about HBO Max Lagging On Samsung TV, freezing, not loading and more issues.
If you are also facing HBO Max Lagging On Samsung TV issues. We know it can be quite a frustrating experience for users who are trying to watch their favourite show or movie.
Do not worry as we have some simple solutions for you to solve the HBO Max Lagging On Samsung TV issue:
Reasons HBO Max Lagging On Samsung TV:
There are many reasons for the issue to occur:
- Devices Incompatible
- Unstable internet connection
- Outdated HBO Max app.
- Server Issue
- Reinstall App.
How To Fix HBO Max Lagging On Samsung TV Issue:
Devices Incompatible
- If the model of your smart Samsung TV is older than 2016 then HBO Max will not compatible with it.
- You may need to buy the latest model.
- You can also buy a streaming device that you can plug into the HDMI port.
- HBO will start working on your old Samsung TV.
Check Internet Connection:
- Check your internet connection.
- Ensure that your internet connection is strong and stable.
- Carry out a speed test and if the speed is less contact your service provider.
- If you’re using Wi-Fi, try restarting your router or modem to solve the issue.
- Or switch from WiFi to Mobile data or from mobile data to WiFi.
- Switch Off VPN if using one.
- Check if the issue is resolved.
Update HBO Max App
- Open Smart Hub on your Samsung smart TV.
- Go to the Apps section.
- Tap on Settings
- Tap on Updates option.
- Find the HBO Max app
- If an update is available
- Press Okay to Update HBO Max
- Launch the HBO Max app and check if the issue is resolved.
Delete And Reinstall HBO MAX
- Press the Home button on the TV remote.
- Choose Apps
- Tap on the Settings icon.
- Use the Navigation keys on your remote.
- Highlight HBO Max.
- Choose Delete.
- Search for HBO Max.
- Select HBO Max
- Tap on Install.
- Once installed, check if the problem is solved.
Server Issue
Sometimes there are technical issues that cause HBO Max to Lagging On Samsung TV issues. If the server of HBO MAX are done then first and foremost check the status of HBO Max servers. You can do so on Downdetector, a website that tracks the outage complaints.
You can also Check HBO Max’s social media pages to see how many outage complaints have been filed. If the servers are down, you will have to wait as the HBO team resolves the issue.
Clear HBO Max Cache Data
- Go to More Options on your default browser.
- Click on Settings
- Next Tap on Privacy and Security.
- Tap on caches and cookies.
- Click the Clear Data option.
- Check if the issue is resolved.
Another method to solve the issue is to press and hold the power button on the remote of your Samsung TV. The TV will soon turn off. After some minutes turn it on again. Open the HBO Max app on your Samsung TV and check if the issue is resolved.
If none of the above solutions work then you need to contact the HBO Max contact centre. They will soon guide you to resolve the issue.