Is the FTX app not working for you? If your answer is YES then don’t worry, you are not alone who is having this issue right now.
A lot of FTX users are currently encountering issues like “FTX App Keeps Crashing”, “FTX App Keeps Freezing”, “FTX app not opening”, “FTX App login not working”, “FTX app not loading” and “FTX App not Working”.
If you too are having any of these issues while using the FTX app then look no further as we have got you covered.
In this guide, we will not only teach you how to fix the FTX App not working problem but also explain the exact reason that is causing this issue.
For the unversed, the FTX app is a licensed platform that provides a safe and easy way to buy and sell stocks, crypto, and NFTs.
It is a massively popular app that tons of people use to invest their money in stocks and crypto.
But like other services FTX is also not immune from errors and bugs. A lot of people took to social media and reported that they are unable to use the FTX app on their devices.
Without any further ado, let’s get started:
Why Is FTX App Not Working?
There are multiple reasons that could cause the FTX app not working issue. If you facing the FTX app not working problem then chances are high that you might be having issues because its servers are down or under maintenance.
Apart from server outages, users could also encounter the FTX app not loading or opening issue due to slow or poor internet connection.
Outdated or Corrupted cache files could also cause this error. Besides these reasons, you might also encounter an issue when your FTX app is outdated.
Regardless of what reason is leading to the FTX app not working problem, apply the following methods and fix it now:
How to Fix the “FTX App Not Working” Problem
After researching this topic, we have finally discovered some effective methods that can be used to resolve the “FTX App Not Working” problem.
To know what those methods are and how they work, you need to keep on reading:
Method 1: Restart Your Device
A simple but effective method to resolve the Fix “FTX App Not Working” Problem is to restart your device.
In most cases, restarting a device fixes the “FTX App Not Working” problem. If you have not restarted your phone yet and want to resolve it now then I recommend you to restart your device right now.
Once you have successfully restarted your device, launch the FTX app and check if the error is fixed or not.
Method 2: Check FTX App Server Status
Before you apply any of the following methods, make sure to check the current server status of the FTX app.
If servers of the FTX app are down, you are most likely to encounter issues, errors and glitches.
To check the server status of the FTX app, you need to either visit websites like Downdetector or check the official social media handles of the application.
If there is an issue in the FTX server then you need to wait until the servers are back online.
Method 3: Check Internet Connection
Next, you have to check your internet connection because it has often been seen that a bad internet connection causes numerous issues.
So, you have to check your internet connection first. For that, you can use any internet speed tester available on the internet to check your internet speed.
If you find any issues with your internet connection then you should try fixing it by restarting your WIFI router.
If the problem persists then you have to contact your internet service provider and request them to fix your internet connectivity problem.
Method 4: Update FTX App to The Latest Version
As mentioned above, you might be getting this problem because you are using the older version of the FTX app.
To fix this problem you need to upgrade your FTX app to the latest version.
To update the FTX app, you need to follow the steps written below:
- First, go to Google Play Store or Apple App Store.
- Now, search for the FTX app.
- Now, tap on the Update button if available.
- Once updated, launch the app and see if the error remains.
- That’s it.
Method 5: Clear FTX App Cache
Another reason for facing the “FTX App Not Working” Problem is having outdated or corrupted cache files.
To fix the “FTX App Not Working” Problem you need to clear the FTX app cache files.
To do so, Go to > Settings > Apps > FTX > Storage > Clear Cache.
That’s all. We hope this article helped you fix the “FTX App Not Working” Problem.