How to Fix Zoom Error Code 10004 (2024)

Are you encountering the Zoom Error Code 10004? If Yes don’t worry you are not alone. Many users face the same error code while trying to use the Zoms services.

In this guide, Will will discuss what is Zoom Error Code 10004 and how to fix this error code.

For the unversed, Zoom is a platform that allows users to do video callings and talk to co-workers when in-person meetings are not possible.

It is an excellent platform and many companies use it to perform meetings and all. It allows up to 100 concurrent participants if you are using the freemium version or if you purchase their subscription plans then up to 1000 users will join the meeting at a time.

However, like any other service, Zom also faces issues and problems. Currently, some Zoom users reported the Zoom Error Code 10004.

What is Zoom Error Code 10004?

A Zoom Error Code 10004 is an error code that will occur when users try to update the software on their macOS Desktop.

And some users reported that they are encountering this error code when they are trying to install the Zoom app.

There are several reasons why you are encountering this error several reasons such as Poor internet connection, a Down or under maintenance server, corrupted and outdated cache files, and more.

How to Fix the Zoom Error Code 10004

Luckily, the Zoom support team recognized this error code and provide some troubleshooting methods that we mentioned below.

Follow these methods and fix the Zoom Error Code 10004 and enjoy using Zoom without any interruptions.

Method 1: Restart Your Device

Before you start troubleshooting this error code we recommend you to try restarting your device.

Because sometimes problems will be minor and do not require any complex method to fix these issues. You can fix these minor issues by simply restarting the device.

Method 2: Uninstall the Zoom App from Yur macOS

The official fix for the error code in the Zoom app is Uninstalling and Reinstalling the app. There are two ways t uninstall the app in macOS you can try one of them.

Remove Zoom from the menu bar:

Follow the steps written below remove Zoom from the menu bar.

  • First open the Zoom app, even if you are unable to open it.
  • Once you open Zoom, it will appear on the top menu bar.
  • Now right-click on zoom.us from the menu bar and select Uninstall Zoom.
uninstall zom
  • Click OK.

Remove Zoom from the app’s file content

Follow the steps written below to remove Zoom from the app’s file content.

  • Launch Finder.
  • From the left-hand side menu select the Applications tab.
  • This will show you the list f applications installed on your computer. Scroll down and find the Zoom app.
  • Once you find zoom.us, right-click o it and select the Show Package Contents option from the menu.
  • Now go to Contents > Framware.
  • Here find the ZoomUninstaller and double-click on it to open.
  • Follow the on-screen instructions and uninstall the app.

Once you successfully uninstall the Zoom app, visit Zoom’s Official Website and reinstall it again and check if your prole is fixed or not.

Method 3: Contact Support

If you have tried both methods but still facing the same problem then the next thing you need to do is contact Zoom’s Customer Support for further assistance.

That’s it, these are three official fixes that you can follow to resolve the Zoom Error Code 10004.

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