Are you encountering the “Your device is not part of the Netflix household for this account” error? If your answer is YES, you are in the right place.
Netflix is a popular video streaming platform where you can watch movies, web series, dramas, and more.
However, like any other streaming service, Netflix is also not free from bugs and glitches.
Currently, many Netflix users are encountering the “Your device is not part of the Netflix household for this account” error while trying to log in to their account or streaming videos.
This error message prevents players from logging in to their Netflix account.
If you are also encountering the same error and looking for a fix, look no further as we got you covered.
In this guide, we will show you what causes the “Your device is not part of the Netflix household for this account” error and how to fix it.
What Causes the “Your device is not part of the Netflix household for this account” Error?
Netflix has a feature called Netflix Household that limits the account to a single internet connection.
You are encountering the “Your device is not part of the Netflix household for this account” error because you are using another internet connection.
This error code appears when travelling and sharing your account with friends or family members who do not live with you.
Another major reason that triggers this error is that your device is connected to any other internet connection.
How to Fix the “Your device is not part of the Netflix household for this account” Error?
If you are facing the “Your device is not part of the Netflix household for this account” error, here are some workaround that will help you fix it.
Make sure to connect your mobile or tablet with home WIFI once a month
As you can see, you are facing the “Your device is not part of the Netflix household for this account” error because you are away from your house and the Netflix Household feature detects it.
If you travel frequently or have more than one home you should consider connecting to your house WIFI once in 30 days.
If you are going away from home make sure to connect your device on which you are going to stream Netflix to your home WIFI and stream for a minute.
This will trick the Netflix Household feature and allow you to watch Netflix in a new location.
Update Household Location
If you are away from the household location for more than 30 days you should consider updating the household location.
You can do it by logging in to your account on any TV in a new location.
Once you see this error message, select Update Netflix Household.
This will ask you to select whether you want to verify your account using Text or E-mail.
Open a Text message or E-mail and click the “Yes, This was Me” option.
Now, follow the on-screen instructions and complete the updating process.
Add A New Member
On Reddit, some users have mentioned that they can fix this error by adding a new member to their Netflix account.
If updating the household location does not fix your problem, you should add a new member and use that account details to log in to Netflix and continue streaming.
Contact Support
If you are at your home and connected with the house WIFI connection but still facing the same error, you should contact Netflix Customer Support for further assistance.
That’s it, this is how you can fix the “Your device is not part of the Netflix household for this account” error.