Are you getting the “Your browser is not currently supported please use a recommended browser” error on Twitch? If your answer is YES then don’t worry you are not alone.
Twitch is a popular platform for live streaming and is mostly used by gamers to stream their gameplay.
However, on Twitch users often encounter various issues and errors. Currently, it has been seen that some Twitch users are encountering the error while trying to log in to their account on the Twitch web.
If you are also getting the same error and unable to log in to your Twitch account then you are in the right place.
In this guide, you’ll learn what causes the “Your browser is not currently supported please use a recommended browser” error and how to fix it.
What Causes the “Your Browser Is Not Currently Supported Please Use A Recommended Browser” Error
There may be several reasons that may cause the “Your browser is not currently supported please use a recommended browser” error on Twitch.
Some of the most common reasons include:
- You are using an unsupported web browser.
- Internet connection issues.
- Issues with Twitch server.
- Corrupted cache data stored in your web browser.
- Outdated version of the web browser.
- Third-party extensions causing issues.
How to Fix the “Your Browser Is Not Currently Supported Please Use A Recommended Browser” Error
If you are getting the browser not supported error on Twitch then you can fix it by using the methods mentioned below.
Make Sure to Use Supported Web Browsers
The error message itself identifies that you are encountering this error because you are using an unsupported web browser.
Twitch does not support every web browser, to use and access the Twitch web you need to use the supported web browser otherwise you won’t be able to use its services.
- Mozilla Firefox
- Google Chrome
- Microsoft Edge
- Apple Safari
Make Sure to Use the Latest Version of the Web Browser
Sometimes users encounter the issue because of the outdated version of the web browser even if they are using the supported web browser.
In that case, updating the web browser to the latest version will possibly resolve your problem.
Here are steps to update different web browsers:
For Chrome Browser
- Open your Chrome browser.
- Click on the Three Dots at the top right corner.
- From the menu, select Settings.
- Under settings, scroll down and select About Chrome.
- Once you do that, Google Chrome automatically shows you the Update option if an update is available.
- That’s it.
For Mozilla Firefox
- Launch Firefox.
- Select “Help”.
- Click on “About Firefox”.
- A pop-up window will appear showing the version of your Firefox.
- Click Update to update your Firefox browser.
- That’s it.
Clear Cache
You may be encountering this error message and unable to access Twitch on the web because of the corrupted and outdated cache files.
In that case, you can fix your problem by clearing the cache files. Here is how you can clear cache files on different web browsers:
On Chrome:
- Click on Three Dots at the top right corner.
- Now select More Tools.
- Then select “Clear browsing data…” from the sub-menu.
- Check “Clear cached images and files”.
- Click Clear Data and then Clear.
On Firefox
- Click on the Menu button.
- Go to History and select Clear Recent History….
- Next, choose Everything under Time Range.
- Check “Cached web content.”
- Click Clear then OK.
Contact Support
If none of these methods works for you are you are still getting the same error then the last thing you can do is contact Twitch Customer Support for further assistance.
That’s all you need to know about how to fix the web browser not supported error on Twitch.