Wyze Cam is a compact and affordable smart home security camera produced by Wyze Labs.
The Wyze Cam is a small, cube-shaped camera that can easily be placed on a shelf, mounted on a wall, or positioned in various locations within a home.
Wyze often offers free rolling 14 day cloud storage for video clips, although subscription plans for longer cloud storage durations might be available.
Additionally, the cameras typically support local storage via microSD cards for continuous recording.
One of the notable features of Wyze Cam is its affordability compared to many other home security cameras on the market, making it an attractive option for those on a budget.
However, many users experiencing the issue Wyze cam Not Connecting.
Are you here for the same reason? If yes then don’t worry, in this guide we will try to provide you some effective methods to resolve the connectivity problem in Wyze Cam.
How To Fix Wyze Cam Not Connecting
Here are some troubleshooting steps you can follow:
Check Internet Connection:
Make sure that your Wi-Fi network is functioning properly and that other devices can connect to it without any issues.
If needed, reset your Wi-Fi router by unplugging it, wait for a minute, and then plug it back in.
Double check that the Wi-Fi password entered in the Wyze app matches the correct password for your Wi-Fi network.
Make sure there are no special characters or spaces that might cause authentication issues.
Some Wyze Cam models only support 2.4GHz Wi-Fi networks.
Check your router settings to ensure that the network your camera is trying to connect to is compatible.
If your router broadcasts both 2.4GHz and 5GHz networks with the same SSID (network name), try separating them and connecting your Wyze Cam to the 2.4GHz network specifically.
Check Camera Placement:
Make sure that your Wyze Cam is placed within the range of your Wi-Fi router.
Avoid placing the camera near thick walls, metal barriers, or other electronic devices that could interfere with the Wi-Fi signal.
These obstructions can weaken the signal and result in connectivity issues.
Check for Firmware Updates:
Make sure that your Wyze Cam has the latest firmware installed.
Regularly updating the firmware ensures that your Wyze Cam operates with the latest improvements and fixes, potentially addressing any connectivity issues or enhancing the camera’s performance.
Open the Wyze app, go to the camera settings, and check for any available updates for your device.
If there is a newer firmware version available, follow the prompts in the Wyze app to download and install the update.
This process might take a few minutes, Always ensure that the update process is completed successfully without interruptions for the best results.
After updating the firmware, it’s good to restart your Wyze Cam.
Power Cycle Your Camera:
Performing a power cycle gives the device a fresh start by turning it off and on again, which can sometimes resolve temporary glitches or connectivity issues.
It allows the camera to reset itself and reestablish its connection with the Wi-Fi network.
Try power cycling the Wyze Cam by unplugging it from the power source for about 10-15 seconds, then plugging it back in.
Once the Wyze Cam has rebooted, open the Wyze app on your smartphone and check if the camera is now connecting to the app and your Wi-Fi network.
Reset the Camera:
If the issue persists, you can try resetting the camera.
Look for a small reset button on the Wyze Cam and hold it down for about 10-15 seconds until the camera’s status light flashes.
Once the camera’s status light starts flashing or changes, release the reset button.
The camera will reset itself, which might take a few moments, during this time, the camera will go through its reboot process.
After the camera has completed the reset and restarted, you will need to set it up again within the Wyze app.
Follow the app’s instructions to reconnect the camera to your Wi-Fi network.
Remember that resetting the camera will erase any customized settings you have applied to it previously, returning it to its default settings.
You will need to set up the camera again as if it were a new device in your Wyze app.
Contact Wyze Support:
If none of the above steps resolve the issue, you might want to reach out to Wyze customer support for further assistance.
They may have specific troubleshooting steps or solutions for your situation.