If you are facing the “Windows Start Menu Scrolling Up” issue and are looking for a possible solution then look no further as you are reading the perfect guide.
Unlike other websites or YouTube channels, we will teach you multiple methods that can be used to resolve the ‘Windows Start Menu Scrolling Up’ problem.
A lot of Windows users took to social media and reported that they are getting the “Windows Start Menu Scrolling Up” issue making it difficult for them to select their favorite program or option.
For example, if you are trying to write a program on your PC, Windows Menu automatically keeps going to the top after one letter.
Similarly, if you try to click on any option from the sub-menu, it will continue to go up and does not let you choose the desired option.
What Causes Windows Start Menu Scrolling Up Issue?
Notably, you are getting the “Windows Start Menu Scrolling Up” issue because of either faulty hardware or corrupted software files.
Here are some common reasons that lead to the ‘Windows Start Menu Scrolling Up’ issue:
Faulty Game Controller:
There are plenty of Windows users who reported that their Windows Start Menu starts moving automatically when they plugged in their Xbox controller.
If you are using a Controller to play video games on your Windows, it is likely that you might be having the Windows Start Menu Scrolling Up issue because of your faulty controller.
Corrupted System Files
If you have any corrupted files in your system, you are most likely to encounter this Windows error.
To fix this issue, you need to either repair or remove corrupted files from your system.
Faulty Mouse Driver
You are most likely to encounter the “Windows Start Menu Scrolling Up” issue because of a faulty mouse driver.
To fix this issue, you simply need to replace your mouse with a new one and check if the issue is fixed or not.
How to Fix the “Windows Start Menu Scrolling Up” Issue
Here are some methods that will help you to resolve the “Windows Start Menu Scrolling Up” issue.
Before you apply any of the following methods to fix the Windows Start Menu Scrolling Up issue, you must find out the exact reasons that could cause the issue.
To determine the actual reason, you need to unplug your mouse and plug it back and check if the issue is solved.
If you continue to encounter the same issue then again unplug it and try another USB port.
Also, make sure your mouse cable is not damaged, or check and replace the batteries if you are using a wireless mouse.
Make sure their no dirk blocking your mouse scrolling wheels. If you have any controller plugged in then you have to unplug it apply the following steps to fix the Windows Start Menu Scrolling Up issue:
Method 1: Repair system files
As I mentioned above, you are possibly facing the “Windows Start Menu Scrolling Up” issue because of corrupted system files.
You can resolve this issue by repairing these system files. If you don’t know how to repair system files follow the steps written below:
- First, open Command Prompt by pressing Windows + R key on your keyboard.
- When you do so, the Run prompt will open up on the screen.
- In the text box, type cmd in Run Prompt and hit the Enter button.
- Doing this will open your Command Prompt.
- Once it is opened, run the following command — DISM.exe /Online /Cleanup-image /Scanhealth
- After that, run this command — DISM.exe /Online /Cleanup-image /Restorehealth
- Once you successfully run these commands, you have to run the last command —sfc/scannow.
- After running all these commands, you have to restart your computer and check if the error is fixed.
- That’s it.
Method 2: Create a New Admin account
The second method that can be used to resolve the “Windows Start Menu Scrolling Up” issue is by creating a new Admin account in your Windows operating system.
To add a new admin, follow the below-mentioned steps,
- First, open Settings by pressing your keyboard’s Windows + I button.
- Once the Settings window is opened, click on the Account option.
- Under the Account, choose Family & other users from the left-hand side menu.
- Click on Add someone else to this PC under the Other Users section.
- Once done, a new popup window will appear on the screen.
- There, you need to click on “I don’t have this person’s sign-in information”.
- Now, select Add a user without a Microsoft account.
- Next, you have to enter “Username and Password and fill in other required information” and then click on the Next button.
- Now go back and log out of your current login account, sign in with a new one, and check whether your issue is fixed.
That’s all you need to know about how to fix the Windows Start Menu Scrolling Up issue right now.