Are you facing the WhatsApp not sending messages problem? If your answer is YES then you are in the right place.
WhatsApp is a popular social media platform that allows users to send or receive messages, do voice or video calls, and send messages.
This platform is widely used to connect with friends, and family, or for other business purposes.
Generally, WhatsApp works excellently but sometimes it will encounter technical issues and errors.
Currently, it has been seen that some WhatsApp users are encountering the WhatsApp not sending messages problem.
If you are one of those users and facing the same problem, don’t worry as we have got you covered.
In this guide, you’ll learn why is WhatsApp not sending messages and how to fix this problem.
Why Is WhatsApp Not Sending Messages?
Several factors may affect the performance of WhatsApp and prevent it from sending messages.
Some of the most common reasons are:
- Down or under maintenance server.
- Issues with your internet connection.
- Outdated version of the app.
- Corrupted cache files.
- Using a Beta version of the WhatsApp app.
- Data save is on.
How to Fix the WhatsApp Not Sending Messages Problem
If you encounter the WhatsApp not sending messages problem, you can fix it using the methods below.
Check Server Status
You may encounter the WhatsApp not sending messages problem because of the down or under maintenance server.
So, before troubleshooting this problem, ensure the WhatsApp server is up and running.
To check the current status of the WhatsApp server visit its official website or use online tools like Downdetector.
After checking if you find any issues with the server, there is nothing you can do about it.
All you have to do is wait until the issue is fixed by the maintenance team.
Check Your Internet Connection
You can not send or receive messages on WhatsApp when your device is not connected to the internet or you have a poor internet connection.
If there is no issue with the WhatsApp server, the next thing you need to do is check your internet connection.
To check your internet connection speed and stability perform a speed test using the internet speed testers.
You can use any speed tester you want to test your internet connection.
After testing, if you find any issues with your internet connection, apply suitable troubleshooting steps and ensure fast and stable internet to send or receive messages on WhatsApp.
Turn Off Data Saver
If you have enabled the data saver to save your mobile data, it must be why you are facing this problem because the data saver blocks various processes to save data.
If so, you can fix your problem by turning off the data saver from the settings.
Here are the steps to turn off data saver mode:
On Android Device:
- First, open up the Settings app.
- Scroll down and select the Data Saver option.
- Here turn off the Use Data Saver.
- That’s it.
On iPhone:
- Open the Settings app.
- Scroll down and select the Mobile Data.
- Here turn off the Low Data Mode.
- That’s it.
Clear Cache
Corrupted and outdated cache files stored in your WhatsApp app also cause various technical issues and prevent it from working properly.
If that is the case, you can fix your problem by clearing the cache files.
To clear the cache on Android, go to Settings > Apps > Manage Apps > WhatsApp > Storage > Clear Cache.
To clear the cache on an iPhone, go to Settings > General > iPhone Storage > WhatsApp > Offload App > Reinstall App.
Update the App
If clearing the cache files does not fix your problem, you should try updating the WhatsApp app.
To update the app go to Google PlayStore or App Store and search for WhatsApp.
Once you find the app, tap on the Update button next to the app name to update it to the latest version.
Once the updating process is completed, open the WhatsApp app to check if your problem is fixed.
Reinstall App
If you have tried everything but still facing the same problem, the last thing you can do is uninstall or reinstall the WhatsApp app.
That’s it, we hope this guide helps you fix the WhatsApp not sending messages problem.