Are you getting the “We cannot send a text message” on Twitter? If YES then don’t worry, you are at the right place.
Twitter is one of the most popular microblogging sites that has millions of active daily users. Like other popular platforms, Twitter does offer plenty of features to its users.
For security, Twitter uses a feature called 2-factor Authentication. It adds one extra layer to the user’s account security.
When you enable this feature on Twitter, you are required to enter the verification code every time you log in to your Twitter account.
These verification codes are sent by Twitter on your provided mobile number via message.
But if you lost your mobile phone or are having an issue with your mobile number, you would not be able to access the code sent by Twitter.
There are plenty of Twitter users who are currently getting an error that says “We cannot send a text message” and are unable to get the code sent by Twitter despite having phones in their hands.
The full error message is “We cannot send a text message to this phone number because its operator is not supported”.
If you are facing the same problem then you are in the right place. In this guide, you’ll learn how to fix “We cannot send a text message to this phone number because its operator is not supported” on Twitter.
Without any further ado, let’s get started:
Why Can’t Twitter Send Me A Text Message?
You might be getting the “We cannot send a text message” error on Twitter because you have unnoticeably blocked the 40404 number.
Sometimes, Twitter is unable to send the message because you have entered the unsupported phone format.
The best part of this error message is Twitter acknowledged this error and once wrote on Twitter, “We’re looking into the few cases where SMS codes aren’t being delivered”.
Hence, if you have not entered the unsupported phone format or have not blocked the 40404 number but are still getting the error message then don’t worry, this is happening from Twitter’s end.
How to Fix “We cannot send a text message” on Twitter
To fix the “We cannot send a text message” on Twitter, you need to unblock the 40404 number and retry sending the verification code.
If you have this number unblocked but are unable to receive the verification code then you need to check your phone format.
You can also check your internet connection because sometimes you are not getting the code or Twitter is unable to send the code because there is an issue with your internet connection.
If you are still getting the same problem then you need to wait until Twitter fixes the issue from their end.
Method 1: Unblock Phone Numbers
Here’s how you can unblock the phone number on Android:
- Open the Phone app on your phone.
- Click on Three Dots.
- Go to Settings and find Blocked Number.
- There, you will see all numbers that you have blocked, scroll down and find the 40404 number.
- Once you have found the number, tap on the ‘X’ icon to unblock the number.
- Once done, open Twitter and try sending the code again.
Method 2: Check Your Phone Format
If you use a phone format that is not supported by Twitter then you would not get the verification message on your phone number.
If you get this error on Twitter, make sure you are using the phone format which is supported by Twitter so that you can receive the two-factor authentication code from Twitter.
Method 3: Check Your Internet Connection
As I mentioned above, you might be facing the issue and unable to receive the verification code because your internet connection is slow or unstable.
If that is the case then you can check your internet connection and try to fix it by restarting your WIFI router and contacting the internet service provider.
Method 4: Contact Twitter Support
If you have tried all of the above mentioned steps but are still getting the same error message then you can contact Twitter Support by clicking on this link — https://help.twitter.com/en/forms/account-access/regain-access/2fa-problem.
Method 5: Turn Off 2FA
If you have already logged into Twitter then you can turn off the 2-factor authentication to avoid situations like this.
- Open Twitter on your device.
- Go to Settings and Support> Settings and privacy > Security and account access > Security > Two-factor authentication > Turn off.
- That’s it.
That’s all you need to know about how to fix “We cannot send a text message” on Twitter.