Fix Virgin Media Router Flashing Green Light Problem (2024)

Virgin Media is a telecommunication company that provides a wide range of services including Broadband and Internet, Television, Mobile Services, Landline Phone Services, and Bundled Packages.

Unfortunately, some Virgin Media broadband service users currently having Internet-related issues even when the router has all Green Lights on.

It is likely that you must be looking for a solution to the Virgin Media router flashing Green lights but no internet connection issue.

If that’s the case then don’t worry, we have written a step-by-step guide explaining multiple ways to fix the issue.

For those unaware, each Router has multiple Green light indicates showcasing the status of Power, Internet, Wifi, Ethernet, WPS and more.

If there is an issue with any of these services, one of the Router’s Green lights will turn Red, Orage and others.

The problem here is the Virgin Media Router flashing all Green lights but users are unable to use its internet services.

To learn what actually causes this Virgin Media Router issue and how to fix it, you need to keep on reading.

Without any further ado, let’s get started:

What Causes The “Virgin Media Router Flashing Green Light But No Internet Connection” Problem?

The “Virgin Media Router Flashing Green Light But No Internet Connection” problem can be caused by various factors.

To make your work easier, we have mentioned some common reasons here:

  • Network Outage: It is possible that you are facing this problem because there is a network outage in your area preventing your router from establishing an internet connection.
  • Connectivity Issue: Sometimes you are getting no internet connection even if your router shows no problem because the cables connected to your router are not plugged properly. So make sure you have connected all cables properly.
  • Router Configuration: If you have just installed the Virgin Media router and are facing this problem then it is possible that the router configuration settings are incorrect and causing connectivity problems.
  • Router Hardware Issue: You may encounter many issues if you have a hardware problem with your Virgin Media router. The hardware problem includes faulty power supply, internal component failure, or other technical issues.

How to Fix the “Virgin Media Router Flashing Green Light But No Internet Connection” Issue

Below we have mentioned some basic methods that can be used to fix the “Virgin Media Router Flashing Green Light But No Internet Connection” problem.

Method 1: Power Cycle the Router

To troubleshoot your Virgin Media Router problem, the first thing you need to do is power cycle your Wifi router.

Start by turning off your power button and unplug the router from the power source.

Now wait for a few seconds and plug it back and turn the power button ON and let it reboot completely. This will take some time so wait and see if your problem is fixed or not.

If the Power Cycling router does not work for you then you need to use the following methods to get it resolved.

Method 2: Check Network Outage

As I mentioned above, it is possible that you are encountering the “Virgin Media Router Flashing Green Light But No Internet Connection” problem because there is an interruption in service from Virgin Media services.

In that case, you need to verify the issues in service and wait until the problem is fixed.

Method 3: Check Cable Connections

Next, check all cables that are connected to the router and make sure they are connected properly. This type of problem usually occurred due to a loose connection in the cable that connects the router and modem.

If they are connected properly because you continue to encounter the Virgin Media router flashing Green lights problem then make sure the Power Cable is not damaged. You can also try replacing the power cable to avoid this type of issue.

Method 4: Reset the Router

If you have tried all of the above-mentioned methods but the router flashing Green lights issue persists then you should try resetting your router’s settings.

To do so, press the Reset button present at the back side of your router by using a pin or paper clip.

After that, Hold and press the Power button for 10 to 20 seconds. Doing this will reset your router to its default settings. Remember, if you have done any custom configuration then you need to reconfigure it again.

Method 5: Contact Support

If none of the above-mentioned methods works for you then you must contact Virgin Media’s customer support and ask them to help you resolve the router flashing Green lights problem.

They will provide you with complete instructions and fix your issue remotely.

That’s all you need to know about how to fix the “Virgin Media Router Flashing Green Light But No Internet Connection” problem.

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