Are you encountering the ‘This post is age protected’ error on TikTok? If your answer is YES then don’t worry, we have got you covered.
If you too are having this error on TikTok, you must be underage. Don’t you?
This error occurs only when you are under 13 years old. According to TikTok’s guidelines, users below 13-year are restricted to watch inappropriate content available on TikTok.
If you are getting the ‘This post is age protected’ error on your “For You” page then don’t worry, we have you covered.
In this guide, we will explain some possible reasons that could cause this TikTok error but also teach you the easiest way to fix it.
To know what those reasons are and how to fix it, you need to keep on reading.
Without any further ado, let’s get started:
What Causes TikTok Age Protected Error?
You are getting this error because you have set your age to 13 to 15 years old on TikTok.
If you are underage, TikTok restricts you to see the content that they detect as inappropriate or mature.
TikTok set some privacy policies to make this platform safe and welcoming for everyone.
If you are underage, some privacy settings cannot be changed.
For example, if you are an underage user then the “Video downloads” Settings is turned off by default and you cannot change it.
Similarly, if you set the age between 13 and 15 years, TikTok restricts you from watching inappropriate videos.
There are plenty of TikTok users who face the “This post is age-protected” error even though they are over 18 years.
If that is the case then the “This post is age-protected” error is a bug.
To fix this bug, we have listed some simple and effective methods for you.
How to Fix “This post is age-protected” on TikTok
Below we mentioned some methods to use if you want to fix the “This post is age-protected” error.
Method 1: Turn off “Restricted Mode”
You are getting the “This post is age-protected” error in your “For You” page because “Restricted Mode” is on your account.
Restricted Mode prevents you from watching a video marked as inappropriate or Mature by TikTok.
If you want to see all videos on TikTok including the videos that are inappropriate or mature then you need to Disable the “Restricted Mode”.
To do that, follow the steps given below,
- First, open your TikTok app and click on the Profile icon.
- Tap on the three horizontal lines to open the Menu.
- Under this select “Settings and Privacy”.
- Under privacy settings, choose “Digital Wellbeing”.
- Now, tap on “Restricted Mode”.
- Tap on the “Turn Off” button to disable the Restricted Mode.
That’s it. After tapping on the Turn Off button you need to enter the password that you set at the time of creating the account.
Once done, you will be able to watch all videos on TikTok including age-protected ones.
Method 2. Contact TikTok (for help or to change your birthday)
If you have already disabled Restricted Mode on TikTok but are still getting the “This post is age-protected” error in your “For You” page then you should contact with TikTok support team.
If you are unaware of the process then follow the steps given below.
- Go to the “Share your feedback” form.
- There, you have to fill out the form. First, enter your Email Address.
- After that enter your TikTok username.
- Next, you have to select the category of your problem in our case select “Change account information”.
- Now, select “General question” or “Other” as the subcategory.
- Describe your issue in detail in the “How can we help?” field.
- Agree on all the statements and submit the form.
After submitting the form, you have to wait until you get a reply from TikTok.
You have to check the email that you have entered into the feedback form.
Remember you have to select the “Change account information” in the category option if you accidentally set the wrong age.
If you are 18 years old and are still getting the age-protected errors then you need to select the “Report a bug” category instead of the “Change account information” category.
3. Create a New TikTok account
If all of the above methods do not work for you then you should try fixing this error by creating a new TikTok account.
While creating a new account on TikTok, make sure to set your age to 18 years or above.
If you set your age to 13 years, you would not be able to access many features and watch inappropriate videos.
We hope this article helped you resolve the “This post is age-protected” error on TikTok.