Are you experiencing the issue, Tapo P100 smart plug not Connecting to WiFi? If yes then don’t worry you are at the right place.
Tapo P100 is a smart plug produced by Tapo, a brand under TP-Link, known for its range of smart home devices. The Tapo P100 is designed to enable users to remotely control their devices plugged into it via a smartphone app or voice commands when integrated with voice assistants like Amazon Alexa or Google Assistant.
The Tapo P100 allows users to remotely control plugged in devices from anywhere using the Tapo app on their smartphones.
This feature provides convenience in turning devices on or off even when away from home.
The Tapo P100 is generally compatible with Android and iOS devices, and it often works with 2.4GHz Wi-Fi networks.
However, many users are experiencing the issue of Tapo P100 not connecting to WiFi network.
In this guide, we will provide you some effective troubleshooting methods to fix the connectivity issue in Tapo P100 smart plug.
How To Fix Tapo P100 Not Connecting To WiFi
Here are some general troubleshooting step you can take to resolve the problem:
Check Wi-Fi Network:
Make sure that your Wi-Fi network is working properly and also other devices can connect to it without any issues.
You can do this by checking other devices such as smartphones, tablets, laptops, that are currently connected to the same Wi-Fi network.
If these devices are unable to connect or are experiencing slow internet speeds, there might be an issue with your Wi-Fi network itself.
Sometimes, simply restarting the Wi-Fi router can resolve connectivity issues.
Unplug the router’s power cable, wait for about 30 seconds, and then plug it back in.
Allow a few minutes for the router to reboot and establish a connection.
Alos make sure that the Tapo P100 is within the range of your Wi-Fi router.
If it’s too far away or obstructed by thick walls or other devices, the signal strength might be weak, causing connectivity issues.
Try relocating the plug closer to the router and away from potential sources of interference
Check Network Frequency:
Wi-Fi networks operate on different frequencies, mainly 2.4GHz and 5GHz.
Each frequency band has its advantages and characteristics:
2.4GHz Frequency: This band has a longer range and better penetration through walls and obstacles, making it more suitable for devices that are located farther away from the Wi-Fi router.
However, it tends to be more crowded due to the number of devices that use this frequency microwaves, Bluetooth devices, etc.
5GHz Frequency: The 5GHz band generally offers faster speeds but has a shorter range compared to 2.4GHz.
It’s less crowded and provides better performance in environments with multiple Wi-Fi networks.
The Tapo P100 typically supports 2.4GHz Wi-Fi networks.
Make sure that your smartphone is connected to a 2.4GHz network during the setup process, as the smart plug might not be compatible with 5GHz networks.
Update Tapo App and Firmware:
Make sure you have the latest version of the Tapo app installed on your smartphone.
Additionally, check if there are any firmware updates available for the Tapo P100.
Updating the app and firmware might resolve compatibility issues and improve connectivity.
To Update the Tapo App:
Open the respective app store on your smartphone App Store for iOS devices or Play Store for Android devices.
In the search bar, type “Tapo” to find the Tapo app.
Check for Updates: If there is an available update for the Tapo app, you will see an “Update” button.
Tap on it to download and install the latest version of the app.
Once the update is installed, open the Tapo app and proceed with configuring or reconnecting your Tapo P100 smart plug.
Checking for Firmware Updates for Tapo P100:
Launch the Tapo app on your smartphone.
Make sure that you are connected to the same Wi-Fi network as your Tapo P100 smart plug.
Go to the settings or device management section within the app.
Look for an option labeled “Firmware Update” or “Device Firmware” in the settings for your Tapo P100.
Tap on the firmware update option to check if there is a newer firmware version available for your smart plug.
Update Firmware: If there is an update, follow the prompts to download and install the latest firmware for your Tapo P100.
Make sure that your smartphone remains connected to the internet and the smart plug remains powered during the update process.
Restart Router and Smartphone:
Sometimes, restarting both your Wi-Fi router and smartphone can resolve connectivity issues.
Restarting your smartphone can clear temporary cache files and reset network connections, potentially resolving any issues that might have been causing connectivity problems.
Power cycling the router helps to refresh its internal settings and connections.
It can also clear any temporary glitches or conflicts that might be affecting the Wi-Fi network’s stability.
Follow the steps below:
Restarting the Router:
Unplug your Wi-Fi router from its power source and wait for about 30 seconds to a minute.
After the short wait, plug the router back into the power source and allow it to reboot fully.
This process can take a couple of minutes as the router goes through its startup sequence.
Restarting Your Smartphone:
Turn off your smartphone by pressing and holding the power button until the shutdown menu appears.
Turn the phone back on by pressing the power button again.
Allow it to fully restart and connect to your Wi-Fi network.
Reset the Tapo P100:
Try resetting the Tapo P100 smart plug by pressing and holding the reset button that are usually located on the device, press the button for about 5-10 seconds until the LED indicator starts blinking rapidly.
After holding the reset button for the designated time, release it.
The LED indicator should continue blinking rapidly, indicating that the Tapo P100 has been reset to its factory settings.
Remember that after resetting the Tapo P100, you will need to set it up again through the Tapo app.
Check Your Wi-Fi Password:
Double check your Wi-Fi password to ensure it is correctly entered into the Tapo app during the setup process for the Tapo P100.
The password is case sensitive, so ensure uppercase and lowercase letters are entered accurately.
If you suspect an issue with your Wi-Fi password, you can reset your router and set a new Wi-Fi password.
However, this should be done carefully as resetting your router will disconnect all devices connected to it, and you will need to reconfigure your network settings, including the Wi-Fi name (SSID) and password.
Contact Support:
If none of the above steps resolve the issue, consider contacting Tapo or TP-Link customer support for further assistance.
They might provide specific troubleshooting steps or additional guidance based on the issue you are facing.
These were some effective methods to resolve the connectivity issue in Tapo P100 smart plug.