Star Citizen is a popular multiplayer combat simulation game developed by Cloud Imperium Games. Since the game was released it has attracted a lot of players due to its outstanding graphics and engaging storyline. Unfortunately, it is common to get errors and technical issues in the Start Citizen game.
Recently, some users have reported the Star Citizen installer error and are unable to install and play the game. according to the reports, users often encounter this error while logging into PTU and trying to download, install, or update the game.
If you are also facing the same error and looking for a way to fix it then look no further. In this guide, you’ll learn what causes the Star Citizen installer error and how to fix it quickly.
What Causes The Star Citizen Installer Error?
You may be encountering the Star Citizen installer error for several reasons. Some of the most common reason include:
- Insufficient Space: It may be possible that you are encountering this error because your device does not have sufficient space in the hard drive. Star Citizen game requires at least 60GB of free space to run smoothly.
- Corrupted game data in the USER folder: The corrupted data in the User folder of the Star Citizen game is the most common reason for encountering this error.
- Game Files stored in different folders: If the game files are stored in more than one folder then it must be the reason why you are facing this error and are unable to update or install the Star Citizen game.
- Third-Party Antivirus interference: Sometimes third-party antivirus software installed on your device will cause the issue and will not let you install or log in to the game.
However, if you are encountering the Star Citizen installer error then you can fix it by using the methods mentioned below.
How to Fix the Star Citizen Installer Error
If you are facing the Star Citizen installer error then here are some troubleshooting methods that will help you resolve this error. Use these methods one by one until you find the one that works for you.
Method 1: Check Your Hard Drive Space
As you know to install and play the Star Citizen game your device needs to have at least 60GBs of free space. If you are encountering the issue while installing the game then it is recommended to check your device storage.
To check the storage on Windows go to Settings > System > Storage. If you have insufficient storage you can clear all unwanted files and other data or extend the partition for creating more space.
However, if you have enough space for the Star Citizen game then you can skip this method and try other methods mentioned below.
Method 2: Delete the USER Folder
On social media, some players have reported that they can fix this problem by simply deleting the USER folder of the Star Citizen game. This will resolve the issues caused by corrupted user files.
Here is how you can do it:
- First, completely close the Star Citizen launcher from the task manager.
- Now press the Windows+E keys to gather on your keyboard.
- Under the file explorer, go to the location where you have installed the Star Citizen and its launcher.
- Under the Star Citizen folder, open the USER folder.
- Now press the Ctrl+A keys together to select all files stored in this folder.
- Once selected, right-click and select Delete from the menu.
- After that go to Recycle Bin and clear all USER data from there as well.
Once done, you can sign in to the game and install the update again to see if the Star Citizen installer error is fixed or not.
Method 3: Install the Latest Game Launcher
If you are using the outdated version of the Star Citizen Game Launcher which is not compatible with the version of the game then you may encounter various issues and errors.
In that case, you can fix this error by installing the latest version of the Game Launcher. Here is how you can do it:
- First, close the game and game launcher completely.
- Once closed, Click Here to download the latest version of the Star Citizen Game Launcher.
- Once you downloaded the exe file, navigate to the download folder and double-click on it to initiate the installation process.
- Now follow the on-screen instructions and complete the installation.
Once done, launch the game to check if the error is fixed or not.
Method 4: Disable Antivirus
Sometimes third-party antivirus software installed on your device interferes with the launcher and causes issues. If you have tried deleting the USER folder and running the latest version of the game launcher then you should try temporarily disabling the antivirus.
The process of disabling the antivirus is different depending on which company antivirus you are using. So you have to follow the steps and temporarily disable the antivirus.
Once disabled, launch the game and check if your problem is fixed or not.
That’s it, these are some troubleshooting methods that will help you resolve the Star Citizen installer error.