How to Fix Sassa Cards Not Working (2024)

South African Social Security Agency also called Sassa is a government agency that provides various grants such as Older Persons Grants, Disability Grants, Child Support Grants, Foster Care Grants, Grants in Aid, War Veterans Grants, and Care Dependency Grants.

These grants will be distributed the first week of the month and many recipients claim these grants from a South African Post Office (SAPO) branch.

Unfortunately, many Sassa Cards holders are unable to withdraw their grants from the South African Post Office (Sapo).

If you are also facing the Sassa Cards Not Working problem then you are in the right place. In this guide, we will discuss the possible causes of this problem and also show you how to fix it.

Possible Reasons For Saasa Cards Not Working?

there are several possible reasons why you are encountering the Saasa Cards Not Working problem.

One of the most common reasons for encountering this issue is temporary bugs and glitches present in the system that prevent customers from making a payment or withdrawing cash.

It is also possible that your Saasa card has expired and needs to be renewed.

Another reason for encountering this type of issue is a blocked account. It is possible that you are unable to withdraw cash and use a Saasa card because your account is temporarily blocked or has issues.

However, if you are encountering the Saasa Cards Not Working problem then you can fix it by using the methods mentioned below.

To get to know what are those methods, keep on reading.

How to Fix the Saasa Cards Not Working Problem

Apply the following methods to fix the Saasa Cards Not Working problem.

Method 1: Wait For Some Time

The South African Social Security Agency (Saasa) has apologized to gold card holders who could not withdraw their grants from post offices on Twitter.

So, if you are encountering the Sassa Cards Not Working problem then you have to wait until the issues are resolved and try again later.

Method 2: Check Your Saasa Card

Apart from this, you can also try checking your card because sometimes you are unable to withdraw cash or make payments by using the card because your has exceeded the expiry limit or has physical damage.

If that is the case, then you must visit the nearest Saasa branch and renew it.

Method 3: Contact Customer Support

If there is no issue with the Saasa system and your card has not expired then the last thing you need to do is contact Saasa Support by dialing their helpline number.

They will give you complete information related to your card and also help you resolve your problem.

That’s it, we hope this guide helps you fix the Saasa Cards Not Working problem.

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