Roku is a brand that offers a variety of streaming devices, allowing users to access a wide range of online streaming services and content on their TVs.
The Roku devices are small set-top boxes, streaming sticks, or smart TVs that connect to your television and the internet, providing access to numerous streaming platforms, such as Netflix, Hulu, Amazon Prime Video, Disney+, HBO Max, and many others.
However, many users encounter an error code “90” on their Roku device,
You may see a cloud icon with a line through it to indicate offline or an error message, “Device is offline (error code 90).
Are you here for the same issue? If yes then don’t worry we got you covered.
In this guide, we will show you some troubleshooting steps to fix the error in Roku Devices.
How To Fix Roku Camera Error Code 90
Here are some effective troubleshooting steps you can try to fix the Roku error code 90:
Restart Your Roku Device:
Sometimes, a simple restart can resolve various issues.
Go to the Roku settings and find the “System” or “Power” option to restart the device.
Your Roku device will then proceed to restart.
After the device restarts, check if the error code “90” or any other issues have been resolved.
Restarting your device can help refresh the system and clear temporary glitches that might be causing the error.
Check Your Internet Connection:
Make sure your Roku device is properly connected to the internet.
Internet connection on a Roku device is crucial because most of its functionalities work on a stable internet connection for streaming content.
Here’s how you troubleshoot your internet connection on a Roku device:
- On your Roku device, go to the home screen and navigate to “Settings.”
- Within the Settings menu, select “Network” to view your network settings.
There You will see your current network and its connection status.
If it says “Connected,” it indicates that your Roku device is connected to the internet. If not, select your network and reconnect by entering the network password if prompted.
After reconnecting, you can perform a network connection test within the settings menu to verify if the device is successfully connected to the internet.
This test will show your network’s signal strength and whether the Roku device can communicate with the internet.
If available, try connecting your Roku device to a different Wi-Fi network to determine if the issue is specific to your home network.
Also, router firmware updates can resolve compatibility issues with devices like Roku.
Check the manufacturer’s website for any available firmware updates for your router.
By following these steps, you can diagnose and troubleshoot potential internet connection issues on your Roku device, and ensure a stable connection for streaming content.
Update Roku Software:
Make sure your Roku device’s software is up-to-date.
Keeping the software updated is important for performance and to address potential bugs or issues.
Go to “Settings” > “System” > “System update” to check for any available updates.
Roku will automatically check for available updates.
If there’s a software update available, Roku will prompt you to download and install it.
Follow the on-screen instructions to complete the update process.
Once the update is installed, then restart your Roku device to ensure that the changes take effect.
You can do this by selecting “Restart” in the Settings menu or by unplugging the device for a few seconds and plugging it back in.
Factory Reset (As a last option):
If none of the above steps work, you might consider performing a factory reset.
However, this will erase all your settings and preferences, so make sure to back up any important information.
Here’s how to factory reset your Roku device:
Please note that the steps may be slightly different based on the specific Roku model you own.
- Go to the home screen of your Roku device and navigate to the “Settings” menu.
- Within the Settings menu, you might find an option labelled “System” or “Advanced System Settings.” Select it.
- Look for an option “Factory Reset” or “Factory Reset Everything.”
- This option may be located under the “System” or “Advanced System Settings” menu.
- If prompted, confirm that you want to proceed with the factory reset.
- Roku devices typically ask for confirmation before initiating the reset to prevent accidental erasure of data.
- The Roku device will then begin the reset process, which might take a few minutes. It will restart and display the initial setup screen.
- After the reset is complete, you will need to set up your Roku device from scratch.
- This includes connecting to your network, signing in to your Roku account, and reinstalling channels.
Contact Roku Support Team:
If you are still seeing the error 90, consider reaching out to the Roku support team.
They can provide guidance specific to your Roku model and
be able to provide specific troubleshooting steps or information about any known issue.