Are you getting a PS5 DNS error when downloading? If YES then don’t worry because you are at the right place.
If you play games on PlayStation 5, you might encounter various issues and errors.
One of the most common errors is DNS Error.
According to users, whenever they try to download anything on PlayStation 5, they are shown a DNS error.
The full error message reads, “A DNS server can’t be used. The DNS server couldn’t respond within the time limit.”
This is a frustrating error because it stops your downloading and does not go away.
If you too are encountering a DNS error on PS5 and looking for a fix then don’t worry because we got you covered.
Without any further ado, let’s get started:
PS5 DNS Error When Downloading Solutions
Here are some troubleshooting methods that will help you resolve the PS5 DNS error.
Check PS5 Server Status
Before you start troubleshooting the PS5 DNS error by using any complicated method, you must check the PS5 server status.
Sometimes, users encounter issues and errors because the PlayStation network services are down.
To check the server status, visit the official status page of the PlayStation.
When you get there, you will find the current status of the PlayStation server.
If there is any issue with the PlayStation server, it must be the reason why you are getting the DNS error.
In that case, there is nothing you can do to fix it. All you can do is wait until the issues are fixed.
Reboot WIFI Router
One of the main reasons for encountering the DNS error on PS5 while downloading anything is a poor internet connection.
If there is no issue with the PlayStation server, you should consider rebooting the WIFI router.
This will resolve the majority of issues related to the internet connection.
To reboot the WIFI router, turn off the WIFI router. After that, unplug all the cables connected to it.
Now, leave the router as it is for a few minutes, and then connect all the cables correctly.
Power on the WIFI router and connect your console to check if the error is fixed.
This will refresh your DNS Server and resolve the DNS error on your PS5.
Change DNS Manually
If you have checked the PlayStation server and rebooted the WIFI router but are still encountering the DNS error, you should consider changing the DNS server on your PS5 console.
To change the DNS server on PS5, use the steps written below:
- Go to the Home Page of PS5.
- Here, select “Settings”.
- Then go to “Network”.
- Under the network section, select the “Settings” tab.
- Then select “Set Up Internet Connection”.
- Now, choose your currently connected network.
- Then, press the “Options” button on your controller.
- This will open a drop-down menu where you select the “Advanced Settings” option.
- Here, find the “DNS Settings” option and set it to “Manual”.
- After that, scroll down and set the Primary DNS as 8.8.8.8.
- And set Secondary DNS as 8.8.4.4.
- Now, click OK and check if the error is fixed.
That’s how you can fix the PS5 DNS error while downloading.