Are you facing the Pokemon GO Buddy AR not working problem? If your answer is YES then don’t worry you are not alone.
Pokemon GO is a popular game played by millions of players worldwide. In this game, players explore the open world and capture Pokemon.
However, in Pokemon GO there is a feature called AR (Augmented Reality) that allows users to capture the Pokemon around them.
This feature will use the player’s camera and gyroscope on the player’s mobile device to display an image of a Pokémon as though it were in the real world.
However, some Pokemon Go players are encountering the issue and reported the Pokemon GO Buddy AR not working problem.
If you are also facing the same problem and are unable to use the AR feature in Pokemon GO, you are in the right place.
In this guide, you’ll learn why is the Pokemon GO Buddy AR not working and how to fix this problem.
Why Is the Pokemon GO Buddy AR Not Working?
Several factors may lead you to face the Pokemon GO Buddy AR not working problem. Some of the most common reasons include:
- Issues with your mobile camera or gyro sensor.
- The Pokemon GO game does not have permission to use the camera.
- Corrupted cache files stored in the game.
- Software bugs and glitches.
- Outdated version of the system software.
How to Fix the Pokemon GO Buddy AR Not Working Problem
If you are facing the Pokemon GO Buddy AR not working problem, you can fix it using the methods mentioned below.
Method 1: Restart the Game
Sometimes software bugs and glitches present in the game may cause various technical issues and errors.
Fortunately, these glitches are temporary and can be fixed by simply restarting the game.
So, you can start troubleshooting the Pokemon GO Buddy AR not working problem by restarting the game.
After restarting check if your problem is fixed. If the problem persists, try restarting your device as well.
Method 2: Make sure Pokemon GO has permission to use a mobile camera
As I mentioned earlier, the AR feature requires a camera and gyro sensor to work.
If the Pokemon GO game does not have permission to use the device camera then you won’t be able to play AR mode in Pokemon GO.
If restarting the game and your device does not fix your problem, you should check and permit the game to use the camera.
Here is how you can do so on an iPhone device:
- First, open the Settings app.
- Scroll down and find the Pokemon GO.
- From the list of granted permissions make sure the toggle button next to the Camera is enabled.
- If the Pokemon Go game does not have permission to access the camera, tap on the toggle button next to the camera to enable it.
- That’s it.
Method 3: Clear Cache
Sometimes cache files stored in the app start to conflict with its functionality and cause various technical issues and errors.
If that is the case, you can fix your problem by clearing the cache data.
Here is how you can clear the cache:
On Android Device
- Open up the Settings app.
- Go to Apps > Manage Apps.
- From the installed app list, tap on Pokemon GO.
- Go to Storage and select Clear Cache.
- Click OK to confirm.
- That’s it.
On iOS Device:
- Open Settings and go to General.
- Here find the Pokemon GO and tap to open it.
- Tap on the “Offload App” option to clear all the cached data.
- Then select “Reinstall App”.
- That’s it.
Method 4: Log out and Log in back
On social media, some players have reported that they can fix the Pokemon GO Buddy AR not working problem by logging out and logging back into their accounts.
If clearing the cache files does not fix your problem then try to log out and then log back into your Pokemon GO account.
This will give your account a refresher and all minor issues are fixed.
Method 5: Contact Pokemon GO Support
If you have tried everything but still facing the same problem, the last thing you can do is contact Pokemon GO Support for further assistance.
That’s all you need to know about how to fix the Pokemon GO Buddy AR not working problem.