Are you encountering the PlayStation network error? If your answer is YES, don’t worry you are not alone.
As we all know PlayStations are the gaming console designed to play high graphics games.
Just like other devices, PlayStation also encounters technical issues and errors.
Currently, it has been seen that some PlayStation users are encountering the “PlayStation Network Sign-In: Failed” error.
This error message pops up when users try to log in to their PS accounts.
However, if you are encountering a PlayStation network error, you are in the right place.
In this guide, you’ll learn what causes the PlayStation network error and how to fix this error.
Also Read: Fix Playstation Not Showing Friends List
What Causes the PlayStation Network Error?
Several factors may affect the PlayStation network and cause the PlayStation network error.
Some of the most common factors include:
- Incorrect username and password.
- Down or under maintenance PlayStation network server.
- Changed or banned IP address.
- Issues with your internet connection.
PlayStation Network Error Solutions
If you are encountering the PlayStation network error, you can fix it using the methods below.
Check Log-in Credentials
Sometimes, users are unable to log in to their accounts and get an error message while trying to log in because they have entered the wrong login details.
So, before you start troubleshooting the PlayStation network error, make sure you have entered your account username and password correctly.
Update System Software
If you have pending system software, it must be the reason why you encounter this error because an outdated version of the system software may cause various technical issues.
In that case, updating the system software might fix the network error.
To update the PlayStation system software, use the following steps:
- Go to Settings.
- Here select the “System Software Update” option.
- Now, select the “Update Now” option to update the system software.
- Wait for the updating process to be completed.
- Once the updating process is completed it will display the System Software License Agreement.
- Read the agreement and select Agree.
- That’s it.
Disable Media Server Connection
Sometimes users encounter issues related to networks on PlayStation when the Media Server Connection option is enabled in the settings.
If updating the system software does not fix the error, you should consider disabling the Media Server Connection.
To disable it use the following steps:
- First, go to Settings.
- Then select Network.
- Here toggle off Media Server Connection option.
- That’s it.
Change DNS
You may be encountering a network error because there is an issue with the DNS server provided by your ISP.
In that case, changing the DNS server to any public server will fix the issue.
Here is how you can change the DNS server on PlayStation.
- Open the Settings and go to Network.
- Select Internet Connection Setup.
- Now select Use Wi-Fi and select the connection you want.
- Choose Custom to change its settings.
- Set the IP Address settings to Automatic.
- Then set DNS Settings to Manual.
- Next, enter the following DNS Addresses:
- Primary DNS – 8.8.8.8
- Secondary DNS – 8.8.4.4
- Once entered, choose Next.
- Now you will see the MTU Settings, select Manual, and then set the MTU value as 1456.
- Click Do Not Use under Proxy Server. Then, click Test Internet Connection.
- Wait for the testing to be completed and check if the error is fixed.
Rebuild Database
To fix the PlayStation network error the next thing you can do is rebuild the database.
Here is how you can do so:
- First, turn off the PlayStation.
- Wait for some time and press the Power button for 8 to 10 seconds.
- Connect the controller using a USB cable.
- Press the PS button to open the Safe Mode.
- Select the Rebuild Database and press ‘X’ to choose it.
That’s it, these are some methods you can apply to fix the PlayStation Network error.