Is the PBS Kids App Not Working for You? If your answer is YES then don’t worry as we got you covered in this troubleshooting guide.
PBS Kids is an application that provides content for kids such as games and videos. Currently, there are two PBS Kids App available one is PBS Kids Video and the other one is PBS Kids Game app.
On PBS Kids Video you can stream videos, watch live shows, and download the episodes. PBS Kids App provides a fun way to learn for toddlers and early-grade school children.
On this application, you can safely stream clips and videos like Daniel Tiger’s Neighborhood, Wild Kratts, Rosie’s Rules, Work It Out Wombats!, Curious George, Sesame Street, and more.
Unfortunately, some PBS Kids App users encountered the issues and reported the PBS Kids App Not Working problem. If you are also facing the same problem then don’t worry you are in the right place.
In this guide, you’ll learn why is PBS Kids App Not Working and how to fix this problem.
Why Is the PBS Kids App Not Working?
There are several reasons why you are encountering the PBS Kids App Not Working problem. Some of the most common reasons are:
- Down and under maintenance server.
- Issues with your internet connection.
- Corrupted and outdated cache files.
- Outdated version of the app.
How to Fix the PBS Kids App Not Working Problem
If you are encountering the PBS Kids App Not Working problem then you can fix it by restarting your internet connection, clearing cache files, updating the app, and reinstalling the app. Here is how you can do that:
Method 1: Check Server Status
It may be possible that you are encountering the PBS Kids App Not Working problem because there is an issue with the PBS Kids server and the server is down for maintenance or updates.
To start fixing this problem the first thing you need to do is use the websites like Down Detector and check the current status of the server. After checking if you find issues with the server, you have to wait until the issues are fixed and try again after some time.
Method 2: Check Your Internet Connection
Sometimes you encounter issues because of the slow and unstable internet connection. If there’s no problem with the PBS Kids server then the next thing you need to do is check your internet connection.
To do that you should consider performing a speed test by using the internet speed testers available on the internet. There are tons of internet speed testers available on the internet, you can use any of these.
After testing if you find a slow and unstable connection then it might be the reason why you are encountering this problem. in that case, you can fix your problem by simply rebooting your WIFI router.
Method 3: Clear Cache
If you have not cleared the cache files for a long time then it must be the reason why you are encountering this problem. In that case, you can resolve this problem by clearing the cache files.
If you are an Android user go to Settings > Apps > Manage Apps > PBS Kids App > Storage > Clear Cache > Clear.
If you are using an iPhone device then go to Settings > Genaral > iPhone Storage > PBS Kids App > Offload App > Reinstall App.
Method 4: Update App
If you are using the outdated version of the PBS Kids App then it might be the reason why you are encountering the PBS Kids App Not Working problem.
In such a situation, you can fix this problem by simply updating your PBS Kids App. To update the app, go to Google PlayStore or App Store and search for the PBS Kids App.
Once you find the app tap on Update button next to the app name. This will initiate the updating process. Wait for the update to be completed and restart your device.
Now open the app to see if your problem is fixed or not.
Method 5: Contact Support
If you have tried every method mentioned in this guide but still facing the same problem then you should contact Customer Support for expert assistance.
That’s all, this is how you can fix the PBS Kids App Not Working problem quickly.