Are you encountering the OSRS Jagex Launcher not working issue? If your answer is YES, you are in the right place.
Jagex is a launcher that allows users to play and manage the Old School RuneScape and RuneScape games.
If you want to play these games, you need to download and install the Jagex launcher and log in to your account.
Unfortunately, some players are encountering issues while using the Jagex Launcher.
If you are also facing the same issue and then don’t worry because we have got you covered.
Without any further ado, let’s get started:
Also Read: How to Fix RuneScape Not Loading
OSRS Jagex Launcher Not Working Problem (2025)
Here are some troubleshooting methods that will help you resolve the OSRS Jagex Launcher not working problem:
Restart The Launcher
Sometimes bugs and glitches present in the launcher and your computer cause issues and prevent it from working properly.
You may be encountering the OSRS Jagex Launcher not working problem for the same reason.
In that case, you can fix these bugs and glitches by completely closing and reopening the game launcher.
To completely close the Jagex Launcher use the steps written below:
- Open the Task Manager.
- Then go to the Processes tab.
- Here, look for the tasks related to the Jagex Launcher.
- Once you find the task, right-click on it and select “End Task” from the menu.

- Now, do the same for the other task related to the launcher.
- Once done, wait for some time and restart it to check if the problem is fixed.
- That’s it.
Repair the Launcher
Sometimes, players encounter issues and errors while playing the game because of the corrupted and missing game files.
You may be encountering this problem and are unable to use the Jagex Launcher for the same reason.
To fix this problem, you can run the inbuilt repairing tool of Jagex Launcher and repair all the corrupted and missing files.
To do so, the first thing you need to do is open the File Explorer and go to the location where the Jagex Launcher is saved.
Here, look for the Jagex Launcher Installer and double-click on it to launch it.

On the installer window, select the Repair option instead of selecting Install.
Once you do so, the Jagex Launcher will start the repairing process and scan the installation files.
If there is any file that is corrupted and missing, it will automatically repair it.
Once the repairing process is completed, launch the game launcher and check if the problem is fixed.
Also Read: OSRS: How To Prove Yourself To Ponts
White List Jagex Launcher on Firewall
In most cases, a firewall or antivirus software installed on your device marks the game or the game launcher as a threat and starts preventing it from working.
This is happening because the Firewall of your device has become more protective. To fix this type of issue, all you need to do is change the firewall settings and whitelist the game.
Here is how you can do it:
- Click on the Windows Search Bar and search for the “Windows Defender Firewall” and hit Enter.
- This will open the firewall settings.
- Here, select the “Allow an app through the Windows Defender Firewall”.

- On the next page, select “Change Settings”.

- Then, find the Jagex Launcher from the list.
- Once you find the launcher, check both the Public and Private checkbox next to it.
- Once done, close the window and check if the problem is fixed.
- That’s it.
Contact Support
If you have tried everything mentioned in this guide but still encounter the same problem, you should contact Jagex Support for further assistance.
That’s how you can fix the OSRS Jagex Launcher not working problem.