Nintendo Switch is a very popular hand-held gaming console made by Nintendo. On this hand-held gaming console players can play tons of games.
To play these games users need to download them, from the store called eShop. It is a service that allows Nintendo Switch users to download different games on their consoles.
Unfortunately for some users, Nintendo Switch eShop stop working, and many users reported the Nintendo Switch eShop Not Working problem on social media.
If you are also facing the same problem then don’t worry as we got you covered. In this guide, we will show you why is Nintendo Switch eShop Not Working and how to fix this problem.
Why Is Nintendo Switch eShop Not Working?
There are plenty of reasons why you are encountering the Nintendo Switch eShop Not Working problem. The most common reasons are:
- An issue in Nintendo Switch eShop’s Server.
- You have a slow internet connection.
- Outdated system software.
- Corrupted and Outdated cache.
How to Fix the Nintendo Switch eShop Not Working Problem
If you are encountering the Nintendo Switch eShop Not Working problem then you can fix it by using the methods mentioned below.
Method 1: Restart Device
To start troubleshooting this problem the first thing you need to do is try restarting your device. Sometimes you are encountering issues because of minor glitches present in your device.
These glitches can be fixed by simply restarting your device, you don’t need to follow complex methods.
So before you start troubleshooting this problem using another method we recommend you try restarting your device.
Method 2: Reset Cache
If restarting the device does not work for you then the next thing you need to do is reset cache files.
Remember, resetting the cache files will clear all saved passwords, IDs, History, and other data. So before resetting the cache files make sure to check the consequences.
If you are ready to reset the cache files then you can do it by following the steps written below:
- Navigate to the Home screen and go to System Settings.
- Under system settings, select the System tab.
- Now scroll down until you find the Formatting Option. Once you find the option select it.
- Now select the Reset Cache option.
That’s it, wait for the resetting process to complete and check if your problem is fixed or not.
Method 3: Enter DNS Manually
Sometimes DNS provided by your internet service provider has issues and causes technical problems. In that case, you need to enter the DNS manually.
Here is how you can do it:
- On your home screen select System Settings.
- Go to the Internet tab and select the Internet Settings.
- Once you are did this your console scan internet connections nearby.
- Select your internet connection and click on the Change Settings option.
- Under internet connection settings select the DNS Settings option.
- Here you can see two options Select DNS Automatically or Select DNS Manually.
- Click on Select DNS Manually and enter the public DNS into the Primary DNS slot.
- You can enter any public DNS you want but we recommend you to enter 8.8.8.8.
- And in the Secondary DNS slot enter the 8.8.4.4.
That’s it, this is how you can manually enter the DNS to fix the Nintendo Switch eShop Not Working problem.
Method 4: Turn ON and OFF the Airplane Mode
It is possible that you are encountering this problem because you have a slow and unstable internet connection.
In that case, you can fix this problem by simply turning ON and OFF the Airplane mode. If it does not work for you then try restarting your WIFI router.
If none of these methods fix your internet connection problem then you need to contact your internet service provider and ask them t resolve your problem.
Method 5: Updates System Software
It is possible that you are facing the Nintendo Switch eShop Not Working problem because you are using an outdated version of the system software.
In that case, you need to check pending system software updates. To do that go to System Settings and select the System tab from the left-hand side menu.
Click on System Update to check and update the system software.
That’s it we hope this guide helps you fix the Nintendo Switch eShop Not Working problem.