Are you getting the Netflix error code M-7361? If your answer is YES then you are in the right place.
Netflix is one of the most popular OTT platforms where you can watch movies, web series, TV shows, and more.
Despite, being a popular platform, Netflix is also not free from technical bugs and glitches.
Users often encounter various technical issues and errors while streaming on Netflix.
Currently, it has been seen that some users are encountering the error code M-7361.
This is a frustrating error because it prevents users from watching their favorite shows.
However, if you are also facing the same error, don’t worry; we have covered you.
In this guide, you’ll learn what causes the Netflix error code M-7361 and how to fix this error.
What Causes the Netflix Error Code M-7361?
Netflix error code M-7361 is the error that indicates a connection error between your Netflix app and the server.
This is happening for several reasons. Some of the most common reasons include:
- Issues with your internet connection.
- Issues with the server.
- Hardware acceleration is enabled.
- Corrupted cache and cookies are stored in your web browser.
- Issues with your web browser.
How to Fix the Netflix Error Code M-7361?
If you face the Netflix error code M-7361, you can fix it using the steps below.
Check Your Internet Connection
As I mentioned above, you are getting this error because of the connection problem.
You may encounter this error because there is an issue with your internet connection and you are getting slow and unstable internet.
In that case, you should check your internet connection by performing a speed test and apply troubleshooting steps if you find any issues.
You can consider rebooting your WIFI router to fix internet-related issues and errors.
Check Server Status
Similarly, if there is an issue with the Netflix server then you won’t be able to access its services and as a result, you will errors like this.
If there is no issue with the Netflix server, you should consider checking the server status.
To check the server status, visit Netflix’s official status page or user online tools.
After checking if you find any issue with the Netflix server and the server is down or under maintenance then you have to wait and try again after some time.
Clear Your Browser Cache
According to the reports, users are getting this error code mostly on the web version of Netflix.
In that case, you should consider clearing the cache files stored in your web browser.
Corrupted and outdated cache files may cause various problems and clearing the cache files will resolve all of these problems.
To clear the cache files on Google Chrome, click on the Three Dots at the top right corner and select More Tools > Clear browsing data… > Clear cached images and files > Clear data.
Disable Hardware Acceleration
Hardware acceleration is used to accelerate the hardware performance to get a better user experience but sometimes this will start conflicting with other processes.
This will cause various technical issues and errors. In that case, you can fix the Netflix error code M-7361 by disabling the Hardware Acceleration.
Contact Customer Support
If you have tried everything but still facing the same error, the last thing you can do is contact Netflix Customer Support for further assistance.
That’s all you need to know about how to fix the Netflix error code M-7361.