Are you facing the problem of Microsoft Planner Cannot Create New Plan? If yes then don’t worry you are at the right place.
Microsoft Planner is a task management tool developed by Microsoft that allows users to create, assign, organize, and track tasks within a team or organization.
It is part of the Microsoft 365 suite of productivity tools, making it seamlessly integrated with other Microsoft applications such as Teams, Outlook, and SharePoint.
Users can create Kanban boards using content-rich tasks with features like files, checklists, labels, and due dates.
They can also collaborate with their team members and check the visual status of their plans.
Microsoft Planner is designed to be simple, intuitive, and collaborative for teams of any size and role.
However, many users are facing the problem Cannot Create New Plan in Microsoft Planner.
In this guide we will provide you some easy and effective solutions to resolve this problem.
How To Fix Microsoft Planner Cannot Create New Plan
Here are the steps you can try to resolve the problem:
Check Permission:
Check if you have the permission to create groups in your organization.
You need this permission to create plans in Planner.
You can contact your administrator to grant it to you or check the settings in the Office 365 Portal.
Microsoft Planner plans are typically associated with Microsoft 365 Groups or Teams.
If you are unable to create a new plan, it could be because you’re not a member of the appropriate group or team.
Make sure you are part of the relevant group or team where you intend to create the plan.
Check Plan Limit:
Check if you have reached the maximum limit of 250 tasks per plan.
If so, you need to delete some closed tasks to free up space.
Here how to delete task:
- Using Teams, with the Planner ‘app’, list the completed tasks you want to delete (use filters).
- Shift-click to select the desired tasks, then right-click to access the context menu and click Delete tasks.
- Alternatively, you can also delete tasks from the To Do application.
Please note that there is no way to recover a deleted task. If you accidentally delete a task, you will need to recreate it from scratch.
Check Already Existing Plan:
Check if there is already a plan with the same name in your Planner Hub.
If so, then you need to rename your plan or delete the existing one.
This is because Planner does not allow duplicate plan names within the same group or team.
Here how to check and delete Plan:
First go to Planner Hub.
- You will see a list of all your plans under the Recent plans and All plans tabs.
- You can also filter them by group or team using the drop-down menu on the top right corner.
- If you see any plans with the same name, you can hover over them and click on the three dots icon to access the Plan settings.
- From there, you can either rename your plan by editing the Plan name field, or delete your plan by clicking on Delete this plan.
- Please note that deleting a plan will also delete the associated group or team, and you will not be able to recover it.
After you have renamed or deleted your plan, you can try to create a new plan with a unique name.
Use Incognito Mode or Mobile App:
Try to access Planner using private/incognito mode of your browser, or use the Planner mobile app.
This can help you avoid any cache or cookie issues that might interfere with Planner.
Here’s how to do it:
To access Planner using private/incognito mode of your browser, you need to open a new window or tab that does not save your browsing history, cookies, or site data.
- For Google Chrome: Press Ctrl + Shift + N or click on the three dots icon in the top right corner and select New Incognito Window.
- For Microsoft Edge: Press Ctrl + Shift + P or click on the three dots icon in the top right corner and select New InPrivate Window.
- For Mozilla Firefox: Press Ctrl + Shift + P or click on the three lines icon in the top right corner and select New Private Window.
To access Planner using the Planner mobile app, you need to download and install the app from the App Store (iOS) or Google Play Store (Android).
Then, you need to sign in with your Microsoft 365 account and grant the app the necessary permissions.
You can then create and manage your plans from your mobile device.
Also make sure that Microsoft Planner is up to date.
If you are using the Planner app within Microsoft Teams, ensure that your Teams app is also updated to the latest version.
Contact Microsoft Support:
If you have tried the above steps and are still unable to create a new plan in Microsoft Planner, you may need to contact Microsoft Support for further assistance.
They can provide more troubleshooting and help to resolve issues.