RCS (Rich Communication Messages) is a messaging protocol created by Google. It has several features such as Encrypted messaging, Groupchat, a Real-time typing indicator, and a lot more.
Currently, Google RCS is only available on Android devices and some Android model comes with RCS Messages by default.
However, some Google RCS users reported the problem that says Google RCS Not Working. If you are also facing the same problem then don’t worry you are in the right place.
In this guide, we come up with some troubleshooting methods that will help you resolve the Google RCS Not Working problem.
The Google RCS Not Working problem generally occurred when there is an issue with the server and service is not available.
It has been seen that people are encountering this problem because of the cache files stored in the Google RCS Messages app.
Whatever the reasons cause this problem, you can fix it by using the methods mentioned below.
So, without any further do let’s start troubleshooting this problem.
How to Fix Google RCS Not Working Problem
Apply the following methods one by one to fix the Google RCS Not Working problem.
Method 1: Restart Your Device
Whenever you encounter any problem the first thing you need to do is restart your device because in most cases users are encountering the issues because of the temporary bugs and glitches present in their device.
Restarting the device will resolve all of these temporary glitches and also resolve problems caused by these glitches.
Method 2: Set Google Messages as the Default Messaging App
It is possible that you are facing problems because Google Messages app is not set as the default messaging app.
In that case, you need to set Google Messages app as a default messaging app to fix your problem. Here is how you can do it:
- Open your Settings app and go to Apps > Manage Apps.
- Here tap on Three Dots at the top and select Default Apps from the drop-down menu.
- Now set Google Messages as the default messaging app under Messaging option.
- That’s it. Now go to Google Messages and see if your problem is fixed.
Method 3: Verify Your Mobile Number
It is possible that you are facing the Google RCS Not Working problem because your mobile number is not verified in the Google Messages settings.
Here is how you can verify your mobile number:
- Open the Google Messages app and go to the menu.
- Here you can see multiple options, select Message Settings > General > Chat Features.
- Now tap on Verify your number button.
- Once done, go back and see if your problem is fixed.
Method 4: Clear Cache
As I mentioned above, you must be encountering this problem because of corrupted and outdated cache files.
If you haven’t cleared the Google Messages Cache files for a long time then you need to clear them to fix the Google RCS Not Working problem.
To do that open Settings and go to Apps > Manage Apps > Google Messages > Clear Data > Clear Cache.
Method 5: Reinstall Google Messages App
If clearing the cache files does not world for you then the next thing you need to do is uninstall and reinstall the app.
To do that tap and hold the Google Messages App Icon and select Uninstall. Now go to Google PlayStore and Reinstall the Google Messages app.
Method 6: Contact Support
If none of the above-mentioned steps works for you then the last thing you need to do is contact Google Support for further assistance.
That’s it we hope this guide helps you fix the Google RCS Not Working problem.