Are you facing the Google Find My Device not working problem? If your answer is YES then don’t worry you are in the right place.
Find My Device is a feature provided by Google for Android devices that helps to find and track missing mobile phones. This is an amazing feature that comes in every Android smartphone.
Unfortunately, some users are encountering the issue with the Google Find My Device feature and reported the Google Find My Device not working problem.
If you are also facing the same problem and looking for a solution then look no further. In this guide, we will discuss what are the reasons for encountering the Google Find My Device not working problem and how to fix it.
Why Is Google Find My Device Not Working?
There are multiple reasons why you are encountering the Google Find My Device not working problem. Some of the most common reason include:
- Google Find My Device feature is not enabled on your device.
- If the live location is off then Google Find My Device won’t be able to find the device.
- It may be possible that you are not able to use the Google Find My Device feature because the device is not connected to the internet.
- The date and time is incorrect.
- You live in a country where Google Find My Device services are not available.
How to Fix the Google Find My Device Not Working Problem
If you are facing the Google Find My Device not working then you can fix it by using the methods mentioned below.
Method 1: Enable Google Find My Device
By default, Google Find My Device service is disabled on Android devices to use this feature you need to enable it from the settings. If you don’t know how to enable the Google Find My Device then don’t worry, you can do it by using the steps mentioned below.
- Open up the Settings app.
- Scroll down and tap on the Google option.
- Under the “Services On This Device” section, select the “Find My Device.”
- Here make sure to Toggle On the Find My Device service.
- If it is already enabled then turn it off and turn it on gain.
- That’s it.
Method 2: Check Device Battery Percentage
If your device is running out of battery then you won’t be able to use the Google Find My Device service. To use the Find My Device service your device must have sufficient battery.
If you have already enabled the Google Find My Device service but are still unable to use this service then you should check the device battery percentage.
Method 3: Check Your Internet Connection
To use the Google Find My Device service your device is connected with a high-speed and stable internet connection. To avoid the Google Find My Device not working problem you should check if your device is connected with the internet connection.
If your device is already connected to the internet then the next thing you need to do is check for the speed and stability of your internet connection.
To do that, use the internet speed testers and test your internet connectivity. If there is an issue with the internet connection and you are getting a slow and unstable connection then you can fix it by rebooting your WIFI router.
If it does not work for you then contact your internet service provider and ask them to fix your internet connection problem.
Method 4: Enable Device Location
To use the Google Find My Device service your device location is enabled. If your device location is turned off then you can enable it by swiping down the screen from the top.
On the drop-down menu, tap on “Location” to enable the option. Now go back and check if your problem is fixed or not.
Method 5: Clear Cache
On social media handles some users have reported that they can fix this problem by clearing the cache files. If you have tried all of the above-mentioned methods but none of them works for you then you should try clearing the cache files.
To clear the cache files go to Settings > Apps > Manage Apps > Google > Storage > Clear Cache.
That’s it, these are some troubleshooting methods that will help you resolve the Google Find My Device not working problem.