Are you getting the Google Ads error 500 while trying to access the keyword planner on Ads? If your answer is YES then look no further because we have got you covered.
Before I teach you a bunch of ways to resolve the Google Ads error 500, let me tell you that you are not alone in who is having this issue lately.
A lot of users who often use Google Ads took to Twitter and platforms complaining that they are unable to access their Google Ads account.
It has been almost a day since users have been encountering this issue but Google is yet to acknowledge the problem and provided any concrete solution.
With that in mind, we have created a post explaining multiple ways to fix the Google Ads error 500.
Without any further ado, let’s get started:
Fix Google Ads Error 500 (2024)
Before I teach you a couple of methods to fix the Google Ads 500 error, let me tell you the reasons that cause this issue.
Notably, this was not the first time, Google Ads users had to encounter a 500 error while trying to access their Google Ads account.
While finding its effective solutions, I came to a post asking for its solution and the post was actually written way back in 2019.
According to our experience, a user encounters the 500 error on Google Ads when there is an issue with the page or site’s programming.
Notably, this issue does not occur all the time from Google’s end. Yes, this could be happening from your end as well.
Fortunately, we have found a bunch of solutions that could fix the issue for you. To know what those solutions are and how they work, you need to keep on reading.
Method 1: Is Google Ads Down?
Whenever you encounter the 500 error on Google Ads, the first and foremost thing you should do is check whether Google Ads is down right now.
To check the Google Ads server status, click on this link. When you click on the link, you will be taken to a page where you can see the current server status of Google’s services like Admob, Adsense, Google Ads and more.
If the server of Google Ads is down then there is nothing that can be done to resolve the issue. In this case, all you can do is wait it out.
Method 2: Reload The Page
Sometimes, you could encounter this Google Ads error due to a minor glitch or error. In that case, reloading the page could fix it.
To reload the page, press F5 or Ctrl + R or try to copy and paste the URL from the address bar and hit the Enter button.
Not always but sometimes reloading or refreshing the page fixes the 500 error on Google Ads.
Method 3: Clear Your Browser Cache
For those unaware, whenever we visit a page on the website, the information is saved in the form of a cache to provide a fast and smooth experience the next time.
Unfortunately, these cache files sometimes get corrupted or expired causing issues and errors like 500.
In this case, you can fix the error by simply clearing your browser cache.
Method 4: Delete Your Browser Cookies
If clearing your browser cookies does not fix the problem, you need to delete them from your browser.
A lot of users on Twitter claimed to have fixed the Google Ads 500 error by simply deleting their browser cookies.
Once you have successfully deleted your browser cookies, restart your browser and try to access your Google Ads account and check if the error remains.
Method 5: Wait It Out
If none of the above-mentioned work for you then the option you have left is to wait it out. Despite applying the above-mentioned methods, if you continue to encounter the issue then I recommend you use a Google Ads account after some time.
That’s all you need to know about how to fix the Google Ads error 500.