The God of War Ragnarok Valhalla DLC is a Roguelite extension of the game, released as a free update on December 12 for all game owners.
Valhalla is an epilogue accessed separately from the main story through the game’s menu.
It’s important to note that Valhalla contains explicit story spoilers and takes place after the main campaign.
While it can be accessed at any time, players might want to finish the main God of War Ragnarok missions before starting Valhalla to avoid spoilers and fully appreciate the storyline.
The fresh Valhalla DLC for God of War Ragnarök follows Kratos and Mimir as they confront new monsters while journeying through the gates of Valhalla.
The DLC introduces new gameplay modes where players must be more skillful because if Kratos dies in any level, he starts again from outside the gates of Valhalla.
However, many users are facing the issue accessing the Valhalla DLC, where sometimes it shows error “content not found” or the DLC not working for other unknown reasons.
In this guide, we will try to resolve the issue with some effective troubleshooting methods.
How To Fix God of War Valhalla Not Working
Here are some steps you can try to resolve the issue:
Content Not Found Error:
Content not found error appears with the code “WS-118728-7” when players try to access the God of War Ragnarok Valhalla via the main menu.
This error indicates you have not downloaded the DLC content.
To access the God of War Ragnarok Valhalla DLC, you may need to manually download it from the PlayStation Store, even if you have already updated the game.
There are two methods to acquire the download for the Valhalla DLC in God of War Ragnarok:
Main Menu Option: Access the main menu of the game and select the “Valhalla” option.
This action should direct you to the PlayStation Store page where you can download the specific version of the DLC required.
The download size is approximately 8GB.
Manual Search in PlayStation Store: Alternatively, you can manually search for the Valhalla DLC in the PlayStation Store.
Follow these steps to claim the DLC:
- Open the PlayStation Store on your console.
- Search for “God of War Ragnarok Valhalla DLC” or navigate to the game’s page in the store.
- Find the Valhalla DLC pack and select it.
- there should be an option to download or claim the DLC. Click on it to start the download.
- Once the download is complete, return to the game and check if the DLC content is accessible from the menu or as specified within the game.
By manually downloading and claiming the Valhalla DLC pack from the PlayStation Store, you should be able to access the additional content within the game.
Update the Game:
Make sure your game is up to date with the latest patch or update.
Sometimes, outdated versions can cause compatibility issues.
ensure that your copy of God of War Ragnarok is running the latest version or patch released by the developers.
Game developers frequently release updates to fix bugs, improve performance, and sometimes add new content.
Here’s how you can check for updates on your PlayStation console:
From the PS5 Home Screen:
Select the game’s icon using the controller.
Press the Options button.
Choose “Check for Update” from the menu that appears. If there is an update available, follow the prompts to download and install it.
From the PS4 Home Screen:
Highlight the game’s icon.
Press the Options button on the controller.
Choose “Check for Update” from the menu.
If an update is available, follow the instructions to download and install it.
Alternatively, if the game is set to auto update, it may download and install updates in the background when your console is connected to the internet.
But it’s always a good idea to manually check for updates to make sure you have the latest version, as some updates might not install automatically.
Updating the game might resolve certain issues, including DLC content not working.
Restart the Game or Console:
If you are experiencing a specific issue within the game, such as an error code or DLC content not loading, you can simply close the game application and relaunch it.
On PlayStation consoles, you can do this by pressing the PlayStation button on your controller, selecting the game in the menu, pressing the Options button, and then choosing “Close Application.”
Afterward, go back to the main menu and restart the game.
Restarting the Console: Sometimes, issues might be more systemic and not specific to the game itself.
In such cases, restarting the entire gaming console can help.
To do this:
On PlayStation 4: Press and hold the power button on the front of the console for at least seven seconds.
After it shuts down completely, wait a few moments, then press the power button again to restart.
On PlayStation 5: Go to the Control Center by pressing the PlayStation button on the controller.
Select the Power icon and then choose “Restart PS5.”
Restarting the console clears the system’s temporary cache, closes background processes, and starts fresh, which can often resolve minor technical issues that may be affecting the game.
After restarting the game or console, relaunch God of War Ragnarok and try accessing the Valhalla DLC again to see if the issue has been resolved.
Check for Account Issues:
Make sure that your PlayStation Network (PSN) or gaming account has no restrictions or issues that might prevent access to specific DLC content.
Here are some steps you can take to address account-related issues:
Verify that your PlayStation Network (PSN) or gaming account is in good standing.
Make sure there are no pending payments, bans, or restrictions that might affect your access to specific content.
If the gaming account is associated with a family or sub account, ensure that there are no parental control settings that restrict access to certain content or online features.
Verify that your account region matches the region of the game or DLC.
Sometimes, region mismatches can cause compatibility issues leading to error codes.
Review your network settings on your gaming console to make sure there are no issues with the network that might prevent proper communication with the game servers.
Double check your account information, such as email address, password, and other details, to ensure they are correct and up to date.
If you suspect that the issue might be related to your account, you can also try logging out and logging back into your PSN or gaming account to refresh the connection.
Contact Playstation Support:
If none of the above steps work, consider contacting PlayStation Support or the game’s support team.
Provide them information related to the specific error code (WS-118728-7) and any relevant details for further assistance.