Are you facing the Gigantic authentication error? If your answer is YES, don’t worry you are not alone.
Gigantic is a strategic third-person shooter video game developed by the independent game studio Motiga and published by Perfect World Entertainment.
This is a fantastic game played by thousands of players due to its engaging gameplay that keeps the players stuck to their seats for hours.
Unfortunately, like any other video game, Gigantic players encounter technical issues and errors.
Currently, it has been seen that some players are encountering the Gigantic authentication error while playing the game.
This error message frustrates the players because it prevents them from playing the game.
In this guide, you’ll learn how to fix the Gigantic authentication error.
So without any further ado let’s get started:
How to Fix the Gigantic Authentication Error?
the authentication error will appear due to several reasons. You may be encountering the Gigantic authentication error because there is an issue with the game server, issues with your internet connection, the Game does not have required permissions, and a lot more.
Irrespective of the reasons why you are encountering this error, you can fix it using the methods below.
Check Server Status
Most of the time, players are encountering the issue because of the server outage.
You may be encountering the authentication error because there is an issue with the Gigantic server.
So before you start troubleshooting this error using any troubleshooting method, make sure the game server is up and running.
To check the current status of the server you can visit the official website of the Gigantic game and check if they have mentioned any outage or have scheduled any maintenance work.
If there is an issue with the game server, there is nothing you can do to fix it.
All you have to do is sit back and wait, and let the maintenance team do their work.
Check Your Internet Connection
Poor and unstable internet connection may cause various technical issues especially when you are playing an online game.
If there is no issue with the Gigantic server status, it must be your internet connection that causing the issue.
In that case, you can check your internet connection by performing a speed test using internet speed testers.
After testing if you find any issue, you can fix it by rebooting your WIFI router.
If rebooting the router does not help you fix the internet connection problem, you should contact your ISP and ask for help.
Run the Game As An Administrator
An authentication error will appear when the game or any software does not have the required permissions to use the system resources.
If there is no issue with your internet connection, you should try running the Gigantic as an administrator.
This will give the game administrator privileges and all issues caused by lack of permissions will be resolved.
To do that, right-click on the game icon and select the “Run as Administrator” option from the menu.
If this will launch the game without any error message, you should change the settings and provide all the necessary permissions to the game.
Disable Firewall or Antivirus
A Firewall or Antivirus software prevents your system from viruses and threats and keeps your device safe.
But sometimes, your device Firewall or Antivirus software will get overprotective and start blocking other software functions.
You may be encountering the Gigantic authentication error because your device’s Firewall or Antivirus software will prevent the game from connecting with the server.
In that case, you can fix your problem by temporarily disabling the Firewall or any third-party Antivirus software installed on your device.
If temporarily disabling the Firewall will resolve your problem then change the settings and let the Gigantic game pass through it.
Here is how you can do so:
- Click on the Windows Search Bar.
- Search for the Windows Security.
- Here go to the “Firewall and Network Protection” tab.
- Here select the “Allow an app pass through firewall” option.
- Click on Change Settings at the top.
- Find the Gigantic game from the list and make sure both Public and Private boxes are checked next to the game.
- Now, save the change and launch the game to check if the problem is fixed.
- That’s it.
Contact Customer Support
If none of these methods works for you, the last thing you can do is contact Customer Support for expert assistance.
That’s all you need to know about how to fix the Gigantic authentication error.