Are you experiencing the problem of the Ecobee Thermostat Not Heating Up? If yes then don’t worry you are at the right place.
The ecobee thermostat is a smart thermostat designed to optimize home heating, ventilation, and air conditioning (HVAC) systems for energy efficiency, comfort, and convenience.
It provides precise temperature control and scheduling, allowing users to set heating and cooling schedules based on their preferences and daily routines.
It can also learn and adapt to users’ behavior, optimizing energy usage for cost savings.
The ecobee thermostat is equipped with advanced smart technology, including Wi-Fi connectivity and sensors, allowing users to control their home’s temperature remotely via a mobile app or through voice assistants like Amazon Alexa, Google Assistant, or Apple HomeKit.
They are designed to help reduce energy consumption by adjusting temperature settings when the house is unoccupied or based on specific user defined settings.
However, many users are experiencing the Ecobee Thermostat Not Heating problem.
In this guide we will provide some effective troubleshooting methods to resolve the problem.
Why Does The Ecobee Thermostat Not Heating?
if your Ecobee isn’t activating the heat, it might be due to various reasons:
Low Heat Setting: Ensure the set heat point is higher than the current room temperature.
Incorrect Thermostat Settings: Check if the thermostat settings are accurate and aligned with your preferences.
Lack of Commands: The furnace might not be receiving instructions from the thermostat to activate.
Overheating Thermostat: If the thermostat itself is overheating, it could cause malfunctions.
How To Fix Ecobee Thermostat Not Heating
Here are some steps you can take to resolve the issue:
Check Thermostat Settings:
First make sure that your Ecobee thermostat is set to the heating mode.
Sometimes, accidental changes or incorrect settings can cause the thermostat to not heat properly.
Verify the set temperature and mode on the thermostat’s display or through the mobile app.
Make sure that the Ecobee thermostat is set to the correct heating mode.
This is typically indicated by a “Heat” or “Heat/Cool” mode on the thermostat’s display.
Verify that it’s not set to “Cool” or any other mode unintentionally.
Check the temperature settings on the thermostat.
Make sure the set temperature is higher than the current room temperature when in heating mode.
If the set temperature is lower than the room temperature, the heating system won’t activate.
Use the Ecobee mobile app or web interface to double check and adjust thermostat settings remotely, settings adjustments might be easier or clearer through these interfaces.
Check Furnace Status:
Make sure that the furnace is switched on.
If the furnace is off, it won’t produce heat, regardless of the Ecobee thermostat’s settings.
If the furnace is turned off, the heating system won’t function.
Therefore, it’s essential to check and ensure that the furnace is powered on when attempting to use the heat mode on your thermostat.
Reset the furnace by switching off and on the breaker in your home’s breaker panel.
This can reset the furnace system and resolve potential issues.
Look for the “furnace switch” near the actual furnace unit.
This switch, often unlabelled and sometimes mistaken for a light switch, controls power to the furnace.
Turn it off for a few minutes and then switch it back on to reset the furnace.
Check Circuit Breakers and Power:
Make sure the circuit breaker for your HVAC system hasn’t tripped.
Check the power source for the thermostat to ensure it’s receiving power.
If the thermostat display is blank or unresponsive, it might not be getting power.
The HVAC system that your Ecobee thermostat controls is typically connected to the home’s electrical system through a circuit breaker.
If the circuit breaker trips due to an electrical overload or other issues, it can interrupt power to the heating system and the thermostat.
If the breaker is in the “OFF” position or somewhere between “ON” and “OFF,” switch it fully to the “OFF” position and then back to the “ON” position.
Circuit breakers can trip without visibly indicating so, and resetting them can restore power to the heating system.
After resetting the circuit breaker, check the Ecobee thermostat to see if it’s now receiving power.
Make sure that the display is active, responsive, and indicating that the thermostat is functioning.
Change Temperature Settings:
Try adjusting the temperature settings on the thermostat.
Increase the set temperature to a few degrees higher than the current room temperature to see if the heating system turns on.
Make sure that your Ecobee thermostat is set to the heating mode.
it might be accidentally set to cooling or another mode, preventing the heating system from turning on when needed.
Verify the current mode displayed on the thermostat’s screen or in the mobile app.
If you suspect the thermostat isn’t activating the heating system, try increasing the set temperature by a few degrees higher than the current room temperature.
This adjustment should trigger the thermostat to signal the heating system to activate.
After adjusting the temperature settings, allow a few minutes for the heating system to respond.
It might take some time for the HVAC system to start heating and for the temperature to rise to the newly set level.
Listen for any sounds from the heating system, such as the furnace igniting or the heat pump’s compressor starting.
Additionally, feel the air coming from the vents to see if it’s warm, indicating that the heating system is operational.
Check HVAC System:
Make sure that the heating system(furnace, heat pump, etc.) itself is functioning correctly.
Check the air filter and vents to make sure they are clean and not obstructed.
If there is a separate power switch for the heating system, ensure it’s turned on.
Reset the Thermostat:
Perform a reset of the thermostat by removing it from its wall mount or turning off its power for a few minutes, then reattaching it or turning the power back on.
This can sometimes resolve software glitches.
Here are the steps to reset your Ecobee thermostat Settings from the App:
From the Home screen, tap on Menu.
Select Settings.
Go to Reset.
Choose Reset All Settings and confirm by selecting Yes.
The device will then reset to its factory settings.
Keep in mind that a factory reset will remove all customized settings, so you will need to reconfigure your preferences after the reset.
Power Cycle Your Ecobee Thermostat:
Power cycling your Ecobee thermostat can resolve temporary issues or software bugs.
Here’s how to power cycle your Ecobee:
Locate the breaker that powers your HVAC system and turn it off.
Wait for approximately 30 seconds to allow the system to fully power down.
After waiting, switch the breaker back on to restore power to the HVAC system.
This power cycle effectively restarts the thermostat and the HVAC system, potentially resolving any temporary glitches or software errors that might be affecting the proper functioning of your Ecobee thermostat.
Check Software Update:
Check for any available firmware or software updates for your Ecobee thermostat.
Updating the thermostat’s software can resolve performance issues.
Using the Ecobee Mobile App:
Open the Ecobee mobile app on your smartphone or tablet.
Look for the settings or preferences section within the app. Find and select the option related to “Software” or “Firmware Update.”
If there is a software update available for your Ecobee thermostat, the app should prompt you to download and install it.
Follow the on screen instructions to initiate the update process.
Using the Thermostat Display (if applicable):
On the Ecobee thermostat’s display, navigate to the settings menu.
Look for an option related to “System” or “About.”
Check for a “Check for Updates” or “Software Update” option.
If available, select it to check for any available updates and follow the prompts to install them.
it’s important to note that during the update process, your thermostat might restart or temporarily become unavailable. Make sure that the thermostat is not disrupted during the update, and avoid making any changes until the update is complete.
Contact Ecobee Support:
If none of the above steps resolve the issue, reach out to Ecobee’s customer support.
They can provide specific troubleshooting guidance or determine if there might be a hardware issue with the thermostat that needs further attention or replacement.
These were some effective troubleshooting methods to resolve Heating issue in Ecobee Thermostat.