Are you encountering the DStv Stream not working problem? If your answer is YES then don’t worry you are not alone.
DStv Stream is an online streaming platform that allows users to stream their favorite TV shows, movies, web series, and other entertainment content.
This is a subscription-based platform on which every subscription allows users to link up to 2 mobile devices and stream simultaneously.
The DStv Stream app is available on a wide range of devices including Android and iOS devices, game consoles, Smart TVs, media players, and laptops.
Unfortunately, some users are encountering the issues and reported the DStv Stream not working problem.
If you are also facing the same problem while using the DStv Stream app then you are in the right place.
In this guide, you’ll learn why is the DStv Stream not working and how to fix this problem.
Why Is DStv Stream not working?
You may be encountering the DStv Stream not working problem for several reasons. Some of the most common reasons are:
- Down or under maintenance server.
- Slow and unstable internet connection.
- Outdated version of the app.
- Incompatible device.
- Bugs and glitches.
How to Fix the DStv Stream Not Working Problem
If you are facing the DStv Stream not working problem then you can fix it using the following troubleshooting methods.
Check the Server Status
One of the most common reasons for encountering the not working problem while streaming online is a down or under maintenance server.
You may be encountering the DStv Stream not working problem because you are trying to access the DStv Stream services when its server is down.
In that case, you should check the current status of the DStv Stream server.
To do that, use online tools and find the server status. There are tons of tools available on the internet.
You can use any online tool to find the current status of the DStv Stream server.
After checking if you find any issues with the DStv Stream server, you have to wait and try again after a couple of hours.
Check Your Internet Connection
To stream online you need to have a stable and fast internet connection.
If you have issues with your internet connection and getting slow and unstable internet, it must be the reason why you are facing this problem.
In that case, you can check your internet connection and apply suitable troubleshooting steps.
The best way to check an internet connection is by performing a speed test.
Update the App
An outdated version of the app may also cause various compatibility issues and errors.
If you are using the outdated version of the app, it must be the reason why you are facing this problem.
In that case, updating the DStv Stream app will resolve this problem.
To do that, go to Google PlayStore or App Store and search for the DStv Stream app.
Once you find the app click on Update button next to the app name to the latest version of the app.
Uninstall and Reinstall the DStv Stream App
Sometimes users encounter issues because of improper installation.
If updating the app does not fix your problem then you should try uninstalling and reinstalling the DStv Stream app.
To uninstall the app on an Android device, tap and hold the app icon and select Uninstall from the menu.
Once uninstalled, go to Google PlayStore or App Store and reinstall the app.
This will resolve all issues caused by the improper installation and possibly fix the DStv Stream not working problem as well.
Try Different Device
Sometimes there is an issue with your device that prevents users from streaming their favorite movies and shows on DStv Stream.
If updating the app does not fix your problem then it is your device that causes this problem to appear.
In that case, you should consider using another device and check if your problem is fixed or not.
Contact Customer Support
If none of these methods works for you the the last thing you can do is contact DStv Stream’s Customer Support for further assistance.
That’s all you need to know about how to fix the DStv Stream not working problem.