Are you encountering the Dolphin-028 Ubisoft error? If YES, don’t worry because we have got you covered.
Ubisoft is a gaming company that has published lots of games. To launch and play games launched by the Ubisoft company, you need to install and use the Ubisoft Launcher or Ubisoft Connect.
Unfortunately, some players are encountering the Dolphin-028 error while logging in to their Ubisoft Connect software.
If you are also getting the same error and looking for a fix, look no further as we have you covered.
Also Read: How to Fix XDefiant FOXTROT-01 Error
In this guide, we will explain how to fix the Dolphin-028 Ubisoft error.
Without any further ado, let’s get started:
Dolphin-028 Ubisoft Error Solutions
On Ubisoft Connect, the Dolphin-028 error indicating a connection error. If you are getting this error while logging in to Ubisoft, then you can fix it by using the methods mentioned below.
Run Ubisoft As An Administrator
Sometimes, users face this issue while using any game launcher because the launcher does not have the required permissions.
You may be encountering the Dolphin-028 Ubisoft error for the same reason.
In that case, you can fix this error message by running the Ubisoft as an administrator.
To do so, right-click on the Ubisoft Connect icon and select “Run as administrator” from the menu.
This will launch the Ubisoft with administrator privileges and resolve the issue caused by lack of permissions.
Renew IP
On the internet, some users mentioned that they successfully resolved the Dolphin-028 Ubisoft error by renewing the IP of their internet connectivity.
If running the Ubisoft Connect as an administrator does not resolve the issue, then you should consider renewing the IP address of your internet connectivity.
To do so, use the steps written below:
- First, open Command Prompt with administrator privileges.
- Then, type “ipconfig /release”.
- Hit Enter and it will run the command.
- After that, type “ipconfig /renew” and hit enter.
- This will renew your IP address.
- That’s it.
Check Your internet Connection
As I mentioned above, Dolphin-028 error appears because of the connection issue between the Ubisoft server and the game launcher.
This may be happening because you have a poor internet connection that prevents the launcher from connecting with the server.
In that case, you should check your internet connection and apply troubleshooting steps.
To check the internet connection, you should consider performing a speed test.
To do so, use the speed testers available on the internet. These testers will show you the speed and stability of your internet connection.
After checking if you find any issues with your internet connection, then you can fix it by rebooting the WIFI router.
Switch to Wired Connection
If your device is connected with the WIFI router wirelessly, then you may get fluctuating internet.
This fluctuating internet may cause various technical issues and errors.
In that case, you can fix these issues and errors by connecting your device with the WIFI router using an Ethernet cable.
This will provide you with a fast and stable internet connection and all the issues related to poor internet connection will be resolved.
Check Server Status
Sometimes, players are encountering the issue while using the Ubisoft launcher because of the down or under maintenance server.
You may be encountering the Dolphin-028 Ubisoft error because of the same reason.
If you have tried rebooting your WIFI router but still encounter the same error, then you should consider checking the Ubisoft Server Status.
To do so, you can either visit the official Ubisoft status page or use the online tool called Downdetector.
After checking the server status, if you find any issues, then you have to wait and try again after some time.
Contact Support
If you have tried everything, but none of these methods work for you, then you should contact Ubisoft Support for further assistance.
That’s how you can fix the Dolphin-028 Ubisoft error.