Are you encountering Discord only showing a grey screen problem? If your answer is YES, don’t worry you are not alone.
Discord is one of the most popular social networking platforms where users join different servers and discuss various topics.
Discord is mostly used by gamers to create a community where players will interact with each other and discuss topics related to the games.
Unfortunately, it has been seen that some users are reporting Discord only showing grey screen problems.
If you are also facing this problem and Discord is stuck on a grey screen don’t worry.
In this guide, we will show you how to fix the Discord only showing grey screen problem.
So, without any further ado let’s get started:
How to Fix the Discord Only Showing Grey Screen Problem?
You may be encountering Discord only showing a grey screen problem for various reasons. Some of the most common reasons include temporary bugs, corrupted cache files, poor internet connection, a down or under maintenance server, and more.
If you are encountering the same problem, you can fix it using the methods mentioned below.
Refresh the Web Page
If you are using the web version of Discord then you can start troubleshooting Discord only showing a grey screen problem by refreshing the web page.
This will resolve all the temporary bugs and glitches that are causing this problem.
To do so, press the CTRL + R keys together or click on the Refresh icon right next to the URL bar.
Once the page is refreshed check if the problem is fixed.
Restart Discord
If you are using the Discord app then you can resolve these temporary bugs and glitches by restarting the app.
To completely close the Discord app use the steps mentioned below:
- Open the Task Manager.
- Then go to the Processes tab.
- In this tab, you will see all the processes that are running on your device.
- Find Discord and right-click on it.
- From the menu, select End Task.
- That’s it, now wait for some time and restart Discord to check if the problem is fixed.
Run As Administrator
Sometimes users encounter issues while launching the app because the app does not have the required permissions to use the system resources.
You may be encountering Discord only showing a grey screen problem for the same reason.
In that case, you can fix this problem by running the Discord app with administrator privileges.
To do so, right-click on the Discord shortcut icon on your screen and select “Run as administrator” from the menu.
This will run the Discord app with administrator privileges and all the issues caused by lack of permissions will be resolved.
If this will launch the Discord app without any problem then you should set the Discord app to always run with administrator privileges.
To do so, use the steps mentioned below:
- Right-click on the Discord app icon.
- Then select “Properties” from the menu.
- On the properties window, go to the “Compatibility” tab.
- Here, find and select the “Run this program as an administrator” option.
- Once done, click Apply and OK.
- That’s it.
Clear Discord Cache
You may be encountering this problem and unable to use Discord because corrupted cache files stored in the Discord app conflict with its performance.
If that is the case, then you can fix this problem by clearing the Discord cache files.
To do so, use the steps written below:
- Press the Windows + R keys together.
- This will open the Run Prompt.
- On the run prompt, click on the text box, type “%appdata%/Discord/Cache”, and hit Enter.
- This will open Discord’s cache folder where select all the files and delete them.
- That’s it.
Check Your Internet Connection
Discord is an online platform that requires a fast and stable internet connection.
If you are getting a poor internet connection then you may encounter various issues and errors.
You may be encountering the “Discord only showing a grey screen” problem for the same reason.
In that case, you can check your internet connection by performing a speed test.
If you find any issues then you can fix them by rebooting the WIFI router.
Check Server Status
If the Discord server is down or under maintenance then you won’t be able to use its services.
If there is no issue with your internet connection then you should check the Discord server status.
To do so, visit the official status page of Discord. Here you will find all the information related to the Discord Server.
If the Discord server is down or under maintenance then you have to wait and try again after some time.
That’s it, we hope this guide helps you fix the Discord only showing a grey screen problem.