Are you encountering the Commonwealth Bank app not working problem? If your answer is YES then you are in the right place.
Commonwealth Bank is an online banking app that allows users to transfer funds from one account to another and help manage their money.
Unfortunately, some users are encountering the issue while using the Commonwealth Bank app and reported the Commonwealth Bank app not working problem on social media.
If you are also facing issues while using the Commonwealth Bank app then don’t worry.
In this guide, you’ll learn why is the Commonwealth Bank app not working and how to fix this problem.
Why Is the Commonwealth Bank App Not Working?
You may be encountering the Commonwealth Bank app not working problem for several reasons. Some of the most common reason include:
- Down or under maintenance server.
- Issues with your internet connection.
- Corrupted and outdated cache files.
- Outdated version of the app.
How to Fix the Commonwealth Bank App Not Working Problem
If you are facing the Commonwealth Bank app not working problem then you can fix it by using the methods mentioned below.
Restart the App
Every time you encounter issues while using the applications the first thing you can do is close and reinstall it.
Most of the time, users are encountering the issue because of the bugs and glitches present in the app.
So, you can start troubleshooting the Commonwealth Bank app not working problem by restarting the app.
Check Server Status
There may be an issue with the Commonwealth Bank app server that causes this problem to appear.
Sometimes users encounter issues like this because they access the Commonwealth Bank app services when its server is down or under maintenance.
If restarting the app does not fix your problem, you can next check the Commonwealth Bank app server.
To check the server’s current status, use the online tool called Downdetector.
After checking if you find any issue with the server and the server is down, there is nothing you can do to fix it.
All you have to do is wait and try again after a couple of hours.
Check Your Internet Connection
If there is no issue with the app server then it’s your internet connection that causing the issue.
Commonwealth Bank is an online app that requires a stable and high-speed internet connection.
If there is any issue with your internet connection then you may encounter various technical issues.
In that case, you can fix your problem by rebooting your WIFI router or modem.
Update the App
If you are using the outdated version of the Commonwealth Bank app then it must be the reason why you are facing this problem.
To update the app, go to Google PlayStore and App Store and search for the Commonwealth Bank app.
Once you find the app, select the Update button next to the app name and check if your problem is fixed.
Clear Cache
Corrupted and outdated cache files may also cause various technical issues and errors.
If updating the app does not fix your problem then you should try clearing the cache files.
To do so, go to Settings > Apps > Manage Apps > Commonwealth Bank app > Clear Data > Clear Cache.
On an iPhone device, go to Settings > General > iPhone Storage > Commonwealth Bank app > Offload App > Reinstall App.
Contact Support
If you have tried everything but still facing the same problem then the last thing you can do is contact Commonwealth Bank’s Customer Support for further assistance.
The support team will help you resolve your problem by providing the troubleshooting steps.
That’s it, we hope this guide helps you fix the Commonwealth Bank app not working problem.